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Symantec Scan Engine logging

Created: 08 Oct 2012 | 3 comments
Rajagopal_S's picture
Rajagopal_S
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Hi Community,

If the sacn engine is crashed or forcefully stopped, need to know the log file location which stores that information.

OS: Solaris

product: Symantec Scan Engine 5.2

Regards,

Rajagopal

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pete_4u2002's picture
pete_4u2002 Symantec Employee
Symantec Scan Engine logging - Comment:08 Oct 2012 : Link

does this helps?

http://www.symantec.com/business/support/index?page=content&id=TECH193384

Cheers!
Pete

Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619

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Rajagopal_S's picture
Rajagopal_S
Symantec Scan Engine logging - Comment:08 Oct 2012 : Link

Hi Pete.

Thanks for the info, i have already gone thorugh that and not able to find the answers thats why i hav put it in the forum.

There is only one log file configuration(pot/SYMCScan/log) which is set to warning but it doesnt capture the start and stop /crash info of the Scan Engine.

Need to know how it can be captured.

Regards,

Raj

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TSE-JDavis's picture
TSE-JDavis Symantec Employee Accredited
Symantec Scan Engine logging - Comment:09 Oct 2012 : Link

To be frank, you shouldn't trust a process to be able to document it's own crash event. You are best off monitoring /var/adm/messages for a crash event. You can also turn on snmp logging and monitor it that way.

I am curious which version you are on. Scan Engine 5.2.13 and up are pretty stable. I haven't seen reports of any crashing issues.

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