Symantec Security Response Webpage cannot show on SEPM console, but works on web console
Created: 06 Feb 2013 | Updated: 25 Feb 2013 | 3 comments
This issue has been solved. See solution.
Anybody knows why it happens? I can access these URLs on web console.
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Should be related to the proxy settings.
Do you use proxy in your network? is it properly configured in IE where SEPM? is loaded.
Check this article.
Symantec Endpoint Protection Manager homepage displays the following error:"No data, ..." in "Security Response" box and Severe with failing to load up the INDEXW.html file status under the logs session when running a report for server activity
http://www.symantec.com/business/support/index?pag...
You should be able to open this on the SEPM server
"http://securityresponse.symantec.com".
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Is the SEPM updating normally?
SEP Knowledge Base
Endpoint SWAT
Hello,
What version of SEPM are you running?
Here are the Steps I would suggest you to perform -
1) Remove the Proxy settings.
2) Restarted the SEPM Services .
3) Restore the Proxy Settings .
4) Pie chart was working fine & showing the correct data.
and
I would recommend you to Migrate to the Latest version of SEP 12.1 RU2
Secondly, this Article which speaks of Exact same issue:
In the SEPM home page, the Symantec Security Response panel does not open, it displays: "This program cannot display the webpage"
http://www.symantec.com/docs/TECH186802
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
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