This may because of the SEPM security policy for the clients, Kindly check the same.

Hi check this.

Please tell me Stop service are grayed out or not ?

Your SEPM console Tamper Protection Setting are on. .

1) Client Group.

2) Policy.

3) General Setting.

4) Tamper Protection -> Check mark on or off.

Thanks Ashish Sharma

1) Tamper Protection is off now but still services in grayed out.

2) SEPM security policy - please detail where to check.

Note : my SEPM version is 12.1 RU1.

Thanks.

Please do the following:

1. Open the Symantec Endpoint Protection Manager.
2. Click the Clients tab.
3. For any group, on the right hand side, select the Policies tab.
4. In the Location-independent Policies and Settings, click General Settings.
5. On the General Settings screen, click the Tamper Protection tab.
6. Verify the option labeled "Protect Symantec security software from being tampered with or shut down."

If this is enabled, the option to stop the Symantec Management Client service (smcservice) from service control manager will be unavailable. If it is disabled, stopping smc from the service control manager is allowed.

Regards

I have did that but still in Grayed out for client SEP 12.1 of SEP 12.1 manager.

has the client taken the policy?

Hi,

See this article may be this is your issue

http://www.symantec.com/business/support/index?pag...

Hi,

Have you upgraded your SEPM from 11.X to 12.1 RU1  ?????