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Symantec Services

Created: 19 Dec 2013 | 7 comments
SKP's picture

How can we temporarily stop or disable SepMasterService services

Operating Systems:

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James007's picture

Disable tamper protection and after you can stop services

SKP's picture

Dear James,

i had tried the same ,but it didn't work.

James007's picture

Does SepMasterService are grayout ?

SameerU's picture


Please try the following command and let me know the status

Open a command prompt. (Run a command prompt as Administrator in Windows vista/7/8)
Copy command line and Paste.

sc stop "SepMasterService"
sc config "SepMasterService" start= disabled


James007's picture

Does you have disabled Tamper protection ?If yes Does sep client received that policy ?

How to Disable "Tamper Protection" on a SEP 12.1 Client  
Article:TECH192023 | Created: 2012-06-29 | Updated: 2012-09-25 | Article URL

TECH102636 How To Change Tamper Protection Policies and Settings to groups in Symantec Endpoint Protection Manager (SEPM)

Mithun Sanghavi's picture


If you disable tamper protection you can control the SepMasterService service.

Type the following without quotes.  

“sc queryex SepMasterService” and press enter.

Try the command from command prompt - 

taskkill /pid ccSvcHst.exe /f

Check these articles:

How to detect Symantec Endpoint Protection services in version 12.1

Removal of SEP 12.1 client fails with error code 1603.

Hope that helps!!!

Mithun Sanghavi
Associate Security Architect


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