Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Symantec SGS 5420 License timeout period

Created: 29 Jun 2010 • Updated: 29 Jun 2010 | 1 comment

Hello all!

We have an old SGS 5420 licensed for 100users.  We've discovered that the unit keeps license counts for 7 days, but we have many laptops coming in and out of the office causing the license availability to go to 0.

Is there an advanced setting to drop the licence count expiry to 1 day?  We're finding only reboots help at this point, and that's not so good...


Comments 1 CommentJump to latest comment

fferaboli's picture


I don't remember a specific setting for that, however there's a public KB article that may help you with that:

Also make sure the box is fully patched.