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Symantec SGS 5420 License timeout period

Created: 29 Jun 2010 • Updated: 29 Jun 2010 | 1 comment

Hello all!

We have an old SGS 5420 licensed for 100users.  We've discovered that the unit keeps license counts for 7 days, but we have many laptops coming in and out of the office causing the license availability to go to 0.

Is there an advanced setting to drop the licence count expiry to 1 day?  We're finding only reboots help at this point, and that's not so good...

Thanks!
K

Comments 1 CommentJump to latest comment

fferaboli's picture

Hi,

I don't remember a specific setting for that, however there's a public KB article that may help you with that:
http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2003022114451054

Also make sure the box is fully patched.

HTH,

Federico