Endpoint Protection

Hi guys

i have a print server that is slowing down for some reasons symantec was identified as the cause of the problem, i need to know if can have a policy to create apan exclusion for print services on the server. or if i install a lighter package of the solution will my print server rersume normal operations. How do i go about creating the exclusion

Yes you can create a policy to exclude certain files or directories. Do you have a list of what needs to be excluded? If so see here http://www.symantec.com/docs/TECH183201

Hello,

 

how did you find the issue is caused by SEP?

Hi,

Thank you for posting in Symantec community.

Network services let networked computers send and receive messages, share files, and print. A network service uses one or more protocols or ports to pass through a specific type of traffic.

You can enable the client to either share its files or to browse for shared files and printers on the local network. To prevent network-based attacks, you may not want to enable network file and printer sharing.

You enable network file and print sharing by adding firewall rules. The firewall rules allow access to the ports to browse and share files and printers. You create one firewall rule so that the client can share its files. You create a second firewall rule so that the client can browse for other files and printers.

Refer this article to create firewall rules: Permitting clients to browse for files and printers in the network

http://www.symantec.com/docs/HOWTO80752