Sigi-

Good morning I have looked through our database and I have not found that application crashing with Kernel32.dll. We would recommend attaching ADPlus to SFWConfigPanel.exe then when a crash occurs a case needs to be opened with Symantec support so that the proper resources can be used to determine the best course of action forward.

Here is a link to the Microsoft KB article on using ADPlus - support.microsoft.com/kb/286350

Sincerely,

Reid Scheunemann

I can confirm this behavior as I see this as well. I did find a link that indicates this is a problem with VSF 5.1 (http://seer.entsupport.symantec.com/docs/318152.htm). However, in my case I installed v5.1 w/SP1 slipstreamed directly from "VRTS_SF_HA_Solutions_5.1_SP1_Windows_64_SlipStream.zip", which I downloaded form Symantec's website. The version of Windows is Server 2008 Enterprise (w/sp2 and w/o Hyper-V).

Problem signature:

Problem Event Name: APPCRASH
Application Name: SFWConfigPanel.exe
Application Version: 5.1.10000.214
Application Timestamp: 4af9882a
Fault Module Name: KERNEL32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e038c0
Exception Code: e0434f4d
Exception Offset: 0001e124
OS Version: 6.0.6002.2.2.0.274.38
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160