Symantec Support Tool Download link for SEP 12.1 RU 2.
Currently Symantec site not working but you can download here
Check this artical
Check this thread
Thanks In Advance
For SEP 12.1 RU2 and above, you would have to use the SymHelp.
Getting started with SymHelp
Symantec Help (SymHelp)
About Symantec Help (SymHelp)
Hope that helps!!
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3
Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.
It's called SymHelp now. Support Tool is not supported on 12.1 RU2. It is attached below.
Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.
You can download it by using SEP client UI (user interface) OR SEPM UI.
Screenshots are attached to the reference.
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<