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Symantec System Console definition issue

Created: 06 Nov 2012 | 2 comments
fcacfcu's picture
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Hi forum,

Forgive me if this has been covered previously, but just finding the forum and had a hard time navigating.   Probably a little impatient also.

 

I've noticed (using the Symantec Antivirus View) in our SSC that some of our clients are falling behind in their virus definition dates.  It looks as though the "scan engine", the "last scan", and "version" are up to date, but the definition date is falling behind on a few of our 100 or so clients.

When I go thru manually and try to initiate the Live Update, that will bring the def's current.   I'm not sure if they will continue to keep pace automatically though.

 

Thank you for your help.

 

Richy

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Brian81's picture

Jusr as an FYI, are you aware it is EOL:

https://www-secure.symantec.com/connect/forums/be-...

 

Are they communicating in with SSC? Can you force an update through SSC?

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Mithun Sanghavi's picture

Hello,

Check this Symantec Thread:

https://www-secure.symantec.com/connect/forums/be-aware-symantec-antivirus-corporate-edition-10x-and-symantec-client-security-3x-end-support

This issue is by design.

This information is detailed in TECH189026.

Also, check this Thread: https://www-secure.symantec.com/connect/forums/anti-virus-definitions-not-updating-post-05072012-rev-2

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a

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