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symantec system recovery 2011 you do not have sufficient privileges error e1ad3212

Created: 22 Oct 2013 | 3 comments

Hello, All,

I'm getting this error when trying to configure SSR 2011 on Windows Server 2012:

"you do not have sufficient privileges error e1ad3212"

And I'm getting this error in the Event Viewer:

- System
   
- Provider
      [ Name] Application Error
   
- EventID 1000
      [ Qualifiers] 0
   
  Level 2
   
  Task 100
   
  Keywords 0x80000000000000
   
- TimeCreated
      [ SystemTime] 2013-10-15T19:48:55.000000000Z
   
  EventRecordID 19828
   
  Channel Application
   
  Computer VYDC-Server.VietnameseYouth.org
   
  Security
- EventData
      VProSvc.exe
      10.0.3.45857
      4ff5b53e
      ntdll.dll
      6.2.9200.16578
      515fac6e
      c0000005
      00043672
      1390
      01cec9df92b9020a
      C:\Program Files (x86)\Symantec\Symantec System Recovery\Agent\VProSvc.exe
      C:\Windows\SYSTEM32\ntdll.dll
      d2f428ad-35d2-11e3-93fd-000c29d3dafc

I have been through the forums and found this:

http://www.symantec.com/connect/forums/ssr2011-cant-configure-backup-error-e1ad3212-you-do-not-have-sufficient-privileges-perform-op

And I have done everything in this post to fix the problem (including manually registering the dll), but nothing has worked.

In addition to those efforts, I also have downloaded the software again and uninstall/reinstalled the product. I've tried repair installs, also.

Any suggestions?

Thanks,

Shawn Lewis

Anyone have any suggestions?

Thanks.

Operating Systems:

Comments 3 CommentsJump to latest comment

Markus Koestler's picture

I think you need to run SSR 2013 for Server 2012, SSR 2011 is not supported.  -->http://www.symantec.com/business/support/index?page=content&id=TECH157280

*** Please mark thread as solved if you consider this to have answered your question(s) ***

Andreas Horlacher's picture

That is correct. Here is the 2013 version of the above article.: http://www.symantec.com/business/support/index?page=content&id=TECH201318

Andreas Horlacher

Please mark 'solved' when issue is resolved

Markus Koestler's picture

Any updates here ?

*** Please mark thread as solved if you consider this to have answered your question(s) ***