Endpoint Protection

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  • 1.  SYMANTEC TAMPER PROTECTION ALERT

    Posted Mar 24, 2012 12:57 PM

    I have been having this problem for a very long time, it appear whenever I switch on the laptop:

     

    Target:  C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
    Event Info:  Write Memory
    Action Taken:  Logged
    Actor Process:  C:\Program Files\Norman\Npm\Bin\Zanda.exe (PID 1768)
     
    I have include the Norman in the exception list. But it seems that it doesn't work. Also, everyday at a specific time (1am+), Google Chrome have this problem "Aw, snap" and the Symantec Endpoint Protection appear again. I have also include google chrome in the exception list. Can please tell me how to solve this problem? Thanks


  • 2.  RE: SYMANTEC TAMPER PROTECTION ALERT

    Posted Mar 24, 2012 01:23 PM

    Hello,

    It's not a good idea using two AV products in the same computer. However you need to that you need to add an exception to Tamper Protection in the SEP Manager or Client for Norman.

     

    Regards,

     

    Oykun



  • 3.  RE: SYMANTEC TAMPER PROTECTION ALERT

    Broadcom Employee
    Posted Mar 24, 2012 01:37 PM

    hope ytou have created exception list as mentioned in these articles

     

    What should I do when I get a Tamper Protection Alert?

    http://www.symantec.com/business/support/index?page=content&id=TECH97931

     

    How to Create Exceptions or Exclusions for Tamper Protection Alerts that have already been logged

    http://www.symantec.com/business/support/index?page=content&id=TECH92553

     

    Creating Tamper Protectin Exception

    http://symantec.com/docs/HOWTO55213



  • 4.  RE: SYMANTEC TAMPER PROTECTION ALERT

    Posted Mar 26, 2012 04:04 AM

    I must agree on the running 2 AV on same PC part, it's not recommended..

     

    any particular reason you doing this?