Symantec Tape Drive Drivers
Updated: 18 Jan 2012 | 9 comments
This issue has been solved. See solution.
Hi
What are the latest Symantec tape drive drivers? I have 5.1.37.0 installed (12/02/2008); is there a newer driver available and how do I obtain it?
I ran live update and installed all the latest patches, so am now on 2010 R3 SP1 with the latest hotfixes. I also ran tapeinst.exe. The tape driver is still the same version.
Thanks
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Download from here -
Download from here - http://www.symantec.com/docs/TECH158750
Liveupdate can also be used to download the DDIs...
I already have Hotfix 173790
I already have Hotfix 173790 installed, which according to the article contains the latest drivers.
Does this mean I am on the very latest Symantec tape drive driver (12/02/2008)?
Just checked a test system &
Just checked a test system & I have the same date & version...i believe you are upto date
OK. This leads me on to my
OK. This leads me on to my next issue.
Most of my backup to tape jobs do not finish unless I have the BE management window open, and I am refreshing the monitoring page. After a few minutes it will say 'please remove the disk from the drive and click ok'.
For example, I had a job last week that usually only takes a few hours, but it started on Friday night, and when I came back in on Monday it was just sitting there. It did not complete until I went to monitoring and refreshed. There were no alerts to respond to.
It never used to do this - the jobs would fnish on their own and eject the tape.
What could be causing this?
Do you have auto response
Do you have auto response configured for alerts ?
No.
No.
Confirm that new alerts are
Confirm that new alerts are displayed automatically is checked from from Tools - Options - Preferences
Also, configure auto responses using this KB - http://www.symantec.com/docs/HOWTO22882
Thanks for this - I already
Thanks for this - I already have that option checked, and I will set the auto response on Media Remove alerts.
I'll let you know how I get on.
This issue is now resolved; I
This issue is now resolved; I enabled the auto-response, and now my tape jobs are completing on their own.
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