Endpoint Protection

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  • 1.  symantec update

    Posted Jul 01, 2010 11:20 AM
    Hi All,
    I have a problem to update my clients PCs from version 10.1.6.6000 to 10.1.9.9000.
    I try to update from my console and some are not getting update but there are stil answering the ping.
    I need help.
    Thanks


  • 2.  RE: symantec update

    Posted Jul 01, 2010 12:18 PM
    how r u tying to update?
    you need to go to
    tools options'
    client remote install
    select the parent server
    and then push the file,,,,is that what you are following?


  • 3.  RE: symantec update

    Posted Jul 01, 2010 12:38 PM
    More information about your environment is needed.  What's the OS of the clients?

    If XP: Is Windows firewall enabled on the clients that aren't responding? Is Simple File Sharing disabled?

    Title: 'Windows XP or Windows Server 2003 firewall prevents remote installation'
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2004070817071248

    sandra