Endpoint Protection

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  • 1.  symantec user session error

    Posted Mar 24, 2010 12:24 AM
      |   view attached
    symantec user session error is coming after installation of SEP MU5 on windows 7 professional


  • 2.  RE: symantec user session error
    Best Answer

    Posted Mar 24, 2010 12:26 AM
    start-run
    msiconfig
    startup , check for symantec it should be ccapp.exe
    uncheck ccapp.exe reboot the box, all is well :) 


  • 3.  RE: symantec user session error

    Posted Mar 24, 2010 12:33 AM

    Thanks for the solution, it is working.

    Thank you,


     



  • 4.  RE: symantec user session error

    Posted Mar 24, 2010 12:43 AM
    You can resolve this issue by doing the following: 
     
    Stop the Symantec Endpoint Protection, Symantec Event Manager and Symantec Management  Client Services
    Delete the Settings.bat and Settings.dat files
    Perform a repair of the installation. This can be done in Control Panel under Add/Remove Programs and selecting the Symantec Endpoint Protection entry. Clicking on Change will pull up the Program Maintenence Wizard. Click the Next button and select Repair. 
    Once the repair is complete, restart the computer and verify the error is no longer encountered.

    Aniket


  • 5.  RE: symantec user session error

    Posted Mar 24, 2010 01:56 AM
    Thanks Aniket,

    I will check this solution also,
    can you tell me what is the location of settings.bat and settings.dat files?


  • 6.  RE: symantec user session error

    Posted Mar 24, 2010 03:42 AM
    For Windows Server 2003 and Windows XP:  C:\Documents and Settings\All Users\Application Data\Symantec\Common Client
     
    For Windows Vista and Server 2008: C:\ProgramData\Symantec\Common Client

    Aniket