Just started getting these error messages today on my Vista Pro machine running SEP 11.0.4202.75. I wasn't doing anything in particular, just reading email, browsing internet, etc. Then a message popped up and stated:
"Symanec User Session has stopped working"
When I looked at the problem details it had this:
Problem signature:
Problem Event Name: BEX
Application Name: ccApp.exe
Application Version: 106.4.0.6
Application Timestamp: 49bf4e57
Fault Module Name: LSPMessageReceivers.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 49f6b453
Exception Offset: 038b80d7
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: 1d60
Additional Information 2: 91a002bc981f92d223dee63fbb3ffa6f
Additional Information 3: 6a65
Additional Information 4: a8f1392e495d8b19305fe77b64d58a0f
Here's the error log events that associate with it:
Log Name: Application
Source: Application Error
Date: 9/30/2009 1:29:38 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: pc01
Description:
Faulting application ccApp.exe, version 106.4.0.6, time stamp 0x49bf4e57, faulting module LSPMessageReceivers.dll_unloaded, version 0.0.0.0, time stamp 0x49f6b453, exception code 0xc0000005, fault offset 0x03875e2a, process id 0x10b0, application start time 0x01ca42186edf8a42.
------------------------------
Log Name: Application
Source: Application Error
Date: 9/30/2009 1:24:02 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: pc01
Description:
Faulting application ccApp.exe, version 106.4.0.6, time stamp 0x49bf4e57, faulting module LSPMessageReceivers.dll_unloaded, version 0.0.0.0, time stamp 0x49f6b453, exception code 0xc0000005, fault offset 0x038b80d7, process id 0x10b0, application start time 0x01ca42186edf8a42.
-------------------------------
Any idea what's going on? On first glance it looks like SEP is still running, but this message can't just be ignored. Also note that when I close the error message, then another one pops up from my task bar and says:
Symantec User Session was close
To help protect your computer, Data Execution Prevention has closed Symantec User Session. Click to learn more.