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Symantec VIP Access showing error: 0x30

Created: 07 Apr 2014 • Updated: 05 Jun 2014 | 2 comments

When trying to activate Symantec VIP Access, I am getting error 0x30.

My system is Windows 7 HP, with NIS ver 21.2.0.xx and has Intel i7 3610QM processor, 8gb ram, IME installed.

I had found a thread which says to uninstall IME, but will this problem reappear if I reinstall IME in future?

Operating Systems:

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Nikhil_CV's picture

I've successfully activated VIP Access without uninstalling the lastest version of IME components. Thanks God, at first it showed error even after system restart also. But after a few restarts, everything became fine.

-cv

Patrick R.'s picture

Greetings Nikhil,

There are multiple potential solutions to the 0x30 errors. As a general concept, 0x30 refers to a connectivity error. In most cases, drivers or system components may get in the way. In others, it may be a domain policy. Sometimes it can also help to take a laptop to a home or guest network to activate.

Unfortunately, it's a rather generic error describing a problem that can be caused many different ways.

I am glad to see you found a resolution. In addition, you can also check our knowledge base and direct support channels:

https://knowledge.verisign.com/support/identity-protection-support/index.html

Regards,

Patrick