Endpoint Protection

 View Only
Expand all | Collapse all

Symantec Vulnerability Protection add-on Preventing Firefox Update download

  • 1.  Symantec Vulnerability Protection add-on Preventing Firefox Update download

    Posted Sep 08, 2014 11:00 AM

    Hi, 

    We not able update firefox Version 31 to firefox 32 due to Symantec Vulnerability Protection add-on. Once i disable the addon and i am able to download update and Firfox get updated. 

    I there a way I can add Exceptions for download?? If that not possible 

    Is there a way I can disable Add-on from SEPM Console ??

     

    Thank you, 

     

     



  • 2.  RE: Symantec Vulnerability Protection add-on Preventing Firefox Update download
    Best Answer

    Posted Sep 08, 2014 11:01 AM

    You should be able to download firefox, the add-on won't stop it. But it's not compatible so it's disabled automatically in firefox.

    There is no option to add an exception.

    Just uncheck it in the IPS policy. "Enable Browser Intrusion Prevention for Windows". Uncheck this.

    But again, the incompatibility shouldn't actually stop the download. I have ff 32 running with the browser add on installed. It just gets disabled



  • 3.  RE: Symantec Vulnerability Protection add-on Preventing Firefox Update download

    Posted Sep 14, 2014 06:28 AM

    Hello,

    Actually the add-on is still compatible with FF 32 but no more with 32.0.1...

    By the way, has Symantec a plan to fix it? (I remind you that previous incompatibility lasted months...)

    BR



  • 4.  RE: Symantec Vulnerability Protection add-on Preventing Firefox Update download

    Posted Sep 14, 2014 08:02 AM
    First disable the add on and update firefox , Note: without browser intrusion prevention you system will be vulnerable.


  • 5.  RE: Symantec Vulnerability Protection add-on Preventing Firefox Update download

    Posted Sep 14, 2014 08:37 AM

    It tends to get corrected but takes some time



  • 6.  RE: Symantec Vulnerability Protection add-on Preventing Firefox Update download

    Posted Sep 15, 2014 07:55 AM

    I wonder what is the worst : staying in FF 32 with the add-on or update FF without...



  • 7.  RE: Symantec Vulnerability Protection add-on Preventing Firefox Update download

    Posted Sep 15, 2014 08:01 AM

    SEP 12.1/5 is due out in October.

    Since this version of FF is not supported, you can use Internet Explorer if you're uncomfortable until support for the latest FF comes out.



  • 8.  RE: Symantec Vulnerability Protection add-on Preventing Firefox Update download

    Posted Sep 20, 2014 02:01 AM

    SEPM 12.1 RU5 is release for english version support.

    Upgrading or migrating to Symantec Endpoint Protection 12.1.5

    Article:TECH224034  |  Created: 2014-08-22  |  Updated: 2014-09-19  |  Article URL http://www.symantec.com/docs/TECH224034
     

    New fixes and features in Symantec Endpoint Protection and Network Access Control 12.1.5

    Article:TECH224706  |  Created: 2014-09-17  |  Updated: 2014-09-19  |  Article URL http://www.symantec.com/docs/TECH224706

     Article with All documentation shared by Chetan

    https://www-secure.symantec.com/connect/blogs/symantec-has-released-new-version-symantec-endpoint-protection



  • 9.  RE: Symantec Vulnerability Protection add-on Preventing Firefox Update download

    Posted Sep 20, 2014 08:46 AM

    Firefox 32 is NOT supported in 12.1.5

    http://kbdownload.symantec.com/resources/sites/BUSINESS/content/live/DOCUMENTATION/7000/DOC7696/en_US/Release_Notes_SEP12.1.5.pdf?__gda__=1411224270_daef0eae87fbaeeff571bf8742391859



  • 10.  RE: Symantec Vulnerability Protection add-on Preventing Firefox Update download

    Posted Sep 25, 2014 01:14 PM

    Any word when a fix might be released from Symantec?

     

    Mozilla released 32.0.3 which includes a critical update for a bug which allows forged RSA Certificates.

    https://www.mozilla.org/security/announce/2014/mfsa2014-73.html

     

    I want to tell my end users to update their Firefox browser, but I've been advising against it while Symantec gets blocked from running in the browser.



  • 11.  RE: Symantec Vulnerability Protection add-on Preventing Firefox Update download

    Posted Sep 30, 2014 10:17 AM

    Anyone from Symantec is taking a look at this issue?

    As written in other posts we have been blocking users from updating. Can you give us a date?

     

     



  • 12.  RE: Symantec Vulnerability Protection add-on Preventing Firefox Update download

    Posted Oct 07, 2014 05:47 AM
    Any news ? Today i running Mozilla 32.0.3 and Symantec Vulnerability Protection 12.3.0.3 is still inactive and cannot be activated.