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Symantec Website - Constant Issues

Created: 04 Mar 2013 | 6 comments
Alex_CST's picture

Over the past few weeks there have been multiple problems with all aspects of Symantec's websites.  Either they are down entirely, or slow, or - right as of this second - completely unusable.

All tech articles are formatted completely incorrectly and none of the text inside is selectable (in Chrome) 

Why is it that Symantec seems to have major issues keeping a website up?

Operating Systems:
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.Brian's picture

Yea I noticed the KB site has been changed recently. Been a little slow for me, although that I has really been the extent of it.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Alex_CST's picture

Every time i want to download a file from a tech article, I have to load up IE9 (bleugh) - at least with IE9 the links are clickable,  it's just a major pain.

Please mark posts as solutions if they solve your problem!

http://www.cstl.com

CraigV's picture

...doing it in Mozilla now too, but it worked this afternoon!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

LeslieMiller's picture

The Connect team has forwarded your report to the Symantec Support team. They were aware of the problem and are working on a fix. They anticipate something in about 1 hour. If this is still a problem after that time, please let me know.

 

 

Pending Shortcut's picture

Just a heads up that I'm seeing the same issues with the sites this weekend.  No access via Chrome, and even in IE, the formatting makes the Support Site unsuable.  Very frustrating.

CraigV's picture

...has been working in Mozilla for 2 days with no hassles, so it appears to be intermittent.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...