Hi bsaccaro,
It depends which notifications you are referring to. Based on the information you provided I will assume you mean quarantine notifications. If that's the case then yes, it is possible. The user can set up aliases in the quarantine portal themselves. Have the user log in with the address they want as the primary. The way to do this depends on which quarantine UI your users have. If they log in through us.quarantine.symantec.com or eu.quarantine.symantec.com, then they simply have to click on the menu button on the top left and select Manage Alias.
If they log in spammanager-#.messagelabs.com follow the below.
To add an alternate email address
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In Spam Manager, select the Options tab at the top of the page.
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Click on alternative Email Addresses and enter your additional email address in the Add an alias field.
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Click Add.
You receive a confirmation message that verifies that you are the legitimate owner of the email address you added.
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Click the link that is contained in the confirmation message.
You have completed the addition process.
The alternate email address shows as 'pending' until it has been confirmed.
Once an alias is set, the user can only access the quarantine with their primary account. 1 notification is received and spam for all email addresses is visible under the primary account. For more details or if you need a more hands on walkthrough, I recommend you raise a case through your account's configuration portal to have our support staff assist you.
Regards,
Ben Beaulieu
Sr Technical Support Engineer