Endpoint Protection

hi everyone,

Does anyone know what are the things need to be exclude application ,file and registry of symantec in clean slate 7 ( counter part  product of deep freeze).

in symantec exception we already add all the application need to be exclude of Clean slate 7? or what are additioal configuration on symantec side.

if two client (sep and Clean slate) co exist in PC. after rebooting it cant continue load the windows (black screen). 

we already tried customize the instller, AV only or complete feature but still the same issue.

by the way we installed 12.1.6MPa1.

thanks

Have you tried exlcuding the full SEP install folder?

Hi I would suggest you to exclude the following folder as they were the ones suggested by symantec for manaul removal, so in your case it needs to be excluded.

To remove Symantec Endpoint Protection files and folders

1. Restart the computer into Safe Mode. To enter Safe Mode on Windows Vista and Windows 7, read the Microsoft article Start your computer in safe mode.
2. In Safe Mode, log on as the Administrator account.
3. Delete the following files and folders. If a file or folder is not present, proceed to the next one.
   • C:\Program Files (x86)\Symantec\Symantec Endpoint Protection
     If you installed Symantec Endpoint Protection in a different folder, delete that folder instead.
   • C:\Users\All Users\Microsoft\Windows\Start Menu\Programs\Symantec Endpoint Protection
   • C:\Users\All Users\Symantec
   • C:\ProgramData\Symantec
   • C:\Windows\System32\drivers\SEP
4. Go to %systemdrive%\System Volume Information.
5. Right-click EfaData, click Properties, and uncheck Read-only.
6. Delete EfaData.
7. Delete the following driver files in both C:\Windows\System32\drivers and C:\Windows\SysWOW64\drivers. In all cases delete the files with the extensions .sys, .cat, and .inf with the following prefixes:
   • SEP
   • SYMEVENT
   • SysPlant
   • Teefer
   • WGX
8. Delete the following driver files in both C:\Windows\System32 and C:\Windows\SysWOW64:
   • FwsVpn.dll
   • SysFer.dll
   • snacnp.dll
   • SysFerThunk.dll
   • SymVPN.dll
9. Go to C:\Windows\Installer\.
10. For each file in C:\Windows\Installer, right-click the file and click Properties.
11. On the Summary tab, check to see whether the file was created by Symantec. If it was, delete the file.
12. Repeat steps 10 and 11 for every file in the folder.
13.  

Source:

 Manually uninstall Endpoint Protection 12.1 clients - Windows Vista, 7 or Windows Server 2008 (32 and 64-bit)

And this one is for Windows XP and Windows 2003 OS

To remove Symantec Endpoint Security files and folders

1. Delete the following files and folders. If a file or folder is not present, proceed to the next one.
   • C:\Program Files (x86)\Symantec\Symantec Endpoint Protection (or the appropriate folder if you installed Symantec Endpoint Protection to a different location)
   • C:\Documents and Settings\All Users\Start Menu\Programs\Symantec Endpoint Protection
   • C:\Windows\System32\drivers\SEP
2. Go to %systemdrive%\System Volume Information.
3. Right-click EfaData, click Properties, and uncheck Read-only.
4. Delete EfaData.
5. Delete the following driver files in both C:\Windows\System32\drivers and C:\Windows\SysWOW64\drivers. In all cases delete the files with the extensions .sys, .cat, and .inf with the following prefixes:
   • SYMEVENT
   • SysPlant
   • Teefer
   • WGX
6. Delete the following driver files in both C:\Windows\System32 and C:\Windows\SysWOW64:
   • FwsVpn.dll
   • S32EVNT1.dll
   • snacnp.dll
   • SysFer.dll
   • SysFerThunk.dll
   • SymVPN.dll
7. Go to C:\Windows\Installer\.
8. For each file in C:\Windows\Installer, right-click the file and select Properties.
9. On the Summary tab, check to see whether the file was created by Symantec. If it was, delete the file.
10. Repeat steps 8 and 9 for every file in the folder. 
11.  

Source:

Manually uninstall Endpoint Protection 12.1 client from Windows XP and Windows Server 2003