IT Management Suite

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  • 1.  symantec_sim_7_1_75 installation error

    Posted Aug 27, 2011 06:13 PM

    Hello,

    there is a problem with installtion the current version of "IT Management Suite". Package symantec_sim_7_1_75

    The installation package can't correct identify the operation system version.

    There is a Windows Server 2008 R2 SP1 installed at server, but installator says that "64 version of Windows Server 2008 R2 is required"...

    What is wrong? Please advice...

     

     

    regards,

    ruslan



  • 2.  RE: symantec_sim_7_1_75 installation error

    Posted Aug 27, 2011 06:20 PM

    The server properties and error message screenshots attached.



  • 3.  RE: symantec_sim_7_1_75 installation error

    Posted Aug 29, 2011 09:57 AM

    Can you run systeminfo from a command line and upload all the lines (screenshot will be easiest) from Host Name through System Type?



  • 4.  RE: symantec_sim_7_1_75 installation error

    Posted Sep 26, 2011 08:28 AM

    run msinfo32 from Run ..that is Start-->Run-->msinfo32 and check if information is showing 64bit

    share  the screenshots of Hardware summary as well