Endpoint Protection Small Business Edition

 View Only
  • 1.  SYMDELTMPS Utility Download Link

    Posted Jun 05, 2014 02:54 AM
      |   view attached

    Heloo All, please help me with symantic 'SYMDELTMPS' utility download link. i have the files i can delete in temp folder and are detected as threats.

    Systems detail

    windows 2003.

    files name detected..  DWH***.tmp (e.g. DWHAB5.exe)

     



  • 2.  RE: SYMDELTMPS Utility Download Link

    Posted Jun 05, 2014 03:01 AM

    You need to calll support for that. Are you on the latest version? Whats the version you are on? as this was a bug in previous versions. I would suggest to upgrade at the earliest

    Using the "SymDelTmps" utility

    http://www.symantec.com/business/support/index?page=content&id=TECH105050



  • 3.  RE: SYMDELTMPS Utility Download Link

    Posted Jun 05, 2014 03:05 AM

    What is your symantec endpoint version?

    If your SEPM version is earlier that 11.0 RU7 MP2, need to upgrade

    DWH***.tmp files are detected in the user profile temp directory.

    Article:TECH92399  | Created: 2009-01-16  | Updated: 2012-04-27  | Article URL http://www.symantec.com/docs/TECH92399


  • 4.  RE: SYMDELTMPS Utility Download Link

    Posted Jun 05, 2014 03:15 AM

    am using endpoint version 12.1 which i suppose is the upgrade of 11.0 as ealier metioned by cooldude



  • 5.  RE: SYMDELTMPS Utility Download Link

    Posted Jun 05, 2014 03:16 AM

    i have attached the screen short for the installed version 



  • 6.  RE: SYMDELTMPS Utility Download Link

    Posted Jun 05, 2014 03:18 AM

    latest is 12.1.4 MP1

    You can try upgrade to this version and then see if you still face the same issue.



  • 7.  RE: SYMDELTMPS Utility Download Link

    Posted Jun 05, 2014 03:34 AM

    W32.Virut.CF virus is detected. Fin the  Removal tool link

    http://www.symantec.com/security_response/writeup.jsp?docid=2009-020411-2802-99&tabid=3

     

    Run the Threat Analysis Scan on infected system

    How to run the Threat Analysis Scan in Symantec Help (SymHelp)

    Article:TECH215519  | Created: 2014-03-03  | Updated: 2014-03-07  | Article URL http://www.symantec.com/docs/TECH215519

     



  • 8.  RE: SYMDELTMPS Utility Download Link

    Posted Jun 05, 2014 04:17 AM

    @ cooldude the updates for that are too old man (February 4, 2009) it does not detected anything related 



  • 9.  RE: SYMDELTMPS Utility Download Link

    Posted Jun 14, 2014 02:55 AM

    Symantec Help (SymHelp) is a diagnostic utility used to help automate support for multiple Symantec products.  SymHelp features a utility, the Threat Analysis Scan, that can help to identify suspicious files on a system.

    How to run the Threat Analysis Scan in Symantec Help (SymHelp)

    Article:TECH215519  | Created: 2014-03-03  | Updated: 2014-03-07  | Article URL http://www.symantec.com/docs/TECH215519