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  • 1.  SymHelp Log reader tool

    Posted Oct 12, 2015 04:07 PM

    I am looking for a tool which can read in depth the SymHelp logs other than symhelp tool which gives a very basic information. Can anyone support me if there is any tool which will extract detail information.



  • 2.  RE: SymHelp Log reader tool

    Posted Oct 12, 2015 04:32 PM

    There is a tool but it's internal to Symantec. There is nothing other than the symhelp tool.



  • 3.  RE: SymHelp Log reader tool

    Broadcom Employee
    Posted Oct 13, 2015 03:47 AM

    Hi,

    There is a tool called as a Symhelp viewer but it's an internal tool. This tool is designed for Symantec Support engineers only to view logs details with more info.



  • 4.  RE: SymHelp Log reader tool

    Trusted Advisor
    Posted Oct 13, 2015 07:42 AM

    Hello,

    There is a Tool with Symantec Technical Support for viewing the report. Other than that you could open the SymHelp Report from the SymHelp tool itself.

    Check the Screenshot - 

    Symhelp.JPG

    Secondly, When you open SymHelp, there is the option , File >> Open Report which will open a created report for you.

     

    Hope that helps!!



  • 5.  RE: SymHelp Log reader tool

    Posted Oct 25, 2015 04:33 AM

    Kindly don't put any comment for Symhelp. I am well aware of it.

     

    I am looking for an Advance tool.