Video Screencast Help
Symantec Appoints Michael A. Brown CEO. Learn more.

symsilent.exe

Created: 20 Feb 2013 | 4 comments

Hello,

we have bought 70 PC where Norton Internet Security is pre-installed. After uninstalling it seems to leave symsilent.exe on the system running. The Norton Removal Tool didnt get symsilent.exe off too. Maybe it belongs to another pre-installed product but there is no branded with symantec.

Where did this come from and how can i uninstall it?

The file stays in "C:\Program Files (x86)\SymSilent\SymSilent.exe"

(Sorry for posting here, but in which Community part should this posted, there is none for it.)

 

Greets

Rigoletto

 

Comments 4 CommentsJump to latest comment

Ashish-Sharma's picture

Hi,

Check this

http://community.norton.com/t5/Other-Norton-Products/Semantec-SymSilent-what-is-this/td-p/704099

On a kind note: I would request you to add a Thread on the Norton 360 Community.

http://community.norton.com/t5/Norton-360/bd-p/Norton_360

 

Thanks In Advance

Ashish Sharma

 

 

Rafeeq's picture

I would suggest you to get cleanwipe tool and run it before installing SEP

 

Best way is to create a web case, Support engineer will send you the login credentials to download the utility.

How to create a new case in MySupport

http://www.symantec.com/docs/TECH58873

How to Create and Validate a SymAccount for using Symantec's MySupport

http://www.symantec.com/docs/HOWTO31127

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

Mithun Sanghavi's picture

Hello,

This is executable file.

If you find it running in Task Manager as the process symsilent.exe, then try killing the Process and then try uninstalling the SymSilent from Add/ Remove Programs.

If this Application is not listed in Add/Remove Programs, deleting the software manually from "C:\Program Files (x86)\SymSilent\SymSilent.exe"

Secondly, check this Thread on Norton Community - 

http://community.norton.com/t5/Other-Norton-Products/Semantec-SymSilent-what-is-this/td-p/704099

Again, as highlighted, Norton Community Forums is the best place to place for this query.

http://community.norton.com

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.