Video Screencast Help
Scheduled Maintenance: Symantec Connect is scheduled to be down Saturday, April 19 from 10am to 2pm Pacific Standard Time (GMT: 5pm to 9pm) for server migration and upgrades.
Please accept our apologies in advance for any inconvenience this might cause.

Synamatec removal

Created: 26 Nov 2012 | 2 comments

I just recently took over this business and trying to remove an old synmatec corporate edition antivirus off my computer and instal a new anti virus program.  In order to do that it tells me I need a removal password in order to remove program off.  The problem is that the person who installed the program is no longer around.  It won't let me instal the new program until I remove the old program.  What do I do?

Discussion Filed Under:

Comments 2 CommentsJump to latest comment

greg12's picture

What's the exact product you want to remove?

If it's the venerable Symantec Antivirus, try "symantec". IIRC it was the default uninstall password.

If you have SEP 11 or SEP 12.1 and if you have access to the SEPM console, just disable "password to uninstall the client":

    Clients > [Group] > Policies > General Settings > Security settings

If you don't have access to the console, have a look at these threads:

http://www.symantec.com/connect/forums/sep12-requires-uninstall-password-was-never-set

http://www.symantec.com/connect/forums/how-uninstall-symantec-endpoint-protection-121-client-version-without-password

patriot3w's picture

try use cleanwipe