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Synchronization Error

Created: 30 Nov 2012 • Updated: 07 Dec 2012 | 2 comments
This issue has been solved. See solution.

Hi All,

    I have the problem with reporting database synchronization jobs. The error message is

"Policies : Failed to execute the SQL Server command on 'CSM_Reports'. XML parsing: line 98, character 429, illegal xml character"

   I install CCS 11.0 with PU 2012-1. 

Thanks you

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tnetccs's picture

Additional detail, I have error message when generate report as following picture

   - CCS Application Server and CCS Directory Service is running normal.

   - CSM_Reports is ok runing install. 

Thanks you

tnetccs's picture

Hi All,

    I got the cause of this problem. It's the Collation conflict. I reinstall new data base instace with Latin Collation. It's work!!! My old environment is Thai. 

     **** Symantec Team, Cloud you please in remark this issue on Installation Guide line on next version. It wll save time for some people like me. *****\

SOLUTION