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SYSPREP Error

Created: 04 Apr 2012 • Updated: 04 Apr 2012 | 4 comments

Alright, I have created a boot USB drive from a Dell Windows 7 Pro OEM disc. The machines that will be using this are using OEM keys so this is the correct media. I have used RT7 Lite (64bit) to inject drivers for my Dell D6520 into the boot/install windows 7 usb. I should also add I used RT7 to remove Windows Welcome Center, Windows Media Player, Windows Anytime Upgrade, and removed the sample music from my windows install. I just installed a fresh copy of Windows 7 on a machine, and before I did any programs I backed up the install using ghost cast server. Then I tried to sysprep it to see if it would work before installing all my programs. I got this error in the setuperr.log

 

 

2012-04-04 11:00:52, Error                 SYSPRP SPPNP: Error 0x2 setting SDDL on driver file C:\Windows\system32\stapi64.dll!
2012-04-04 11:00:52, Error                 SYSPRP SPPNP: Error 0x2 setting SDDL on driver file C:\Windows\system32\stcplx64.dll!
2012-04-04 11:00:52, Error                 SYSPRP SPPNP: Error 0x2 setting SDDL on driver file C:\Windows\system32\stapo64.dll!
2012-04-04 11:00:53, Error                 SYSPRP WindowsSideShow: Failed to get task folder (0x80070002)
2012-04-04 11:00:53, Error      [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing 'C:\Windows\System32\AuxiliaryDisplayClassInstaller.dll,WindowsSideShow_Sysprep_Generalize', returned error code 31
2012-04-04 11:00:53, Error      [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 31
2012-04-04 11:00:53, Error      [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep generalize internal providers; hr = 0x8007001f
 
This is a partial from the setupact.log
 
2012-04-04 11:00:53, Info       [0x0f0081] SYSPRP LaunchDll:Successfully executed 'spwmp.dll,Sysprep_Generalize_WMP' without error
2012-04-04 11:00:53, Info       [0x0f008b] SYSPRP RunRegistryDlls:Found entrypoint in registry at SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\SysPrep\Generalize\{b3257dc1-2617-6667-6a6f-2fe2739a2b89}; will try to launch 'C:\Windows\System32\AuxiliaryDisplayClassInstaller.dll,WindowsSideShow_Sysprep_Generalize'
2012-04-04 11:00:53, Info       [0x0f0080] SYSPRP LaunchDll:Found 'C:\Windows\System32\AuxiliaryDisplayClassInstaller.dll,WindowsSideShow_Sysprep_Generalize'; executing it
2012-04-04 11:00:53, Error                 SYSPRP WindowsSideShow: Failed to get task folder (0x80070002)
2012-04-04 11:00:53, Error      [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing 'C:\Windows\System32\AuxiliaryDisplayClassInstaller.dll,WindowsSideShow_Sysprep_Generalize', returned error code 31
2012-04-04 11:00:53, Error      [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 31
2012-04-04 11:00:53, Error      [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep generalize internal providers; hr = 0x8007001f
2012-04-04 11:00:56, Info       [0x0f004c] SYSPRP WaitThread:Exiting spawned waiting thread
2012-04-04 11:00:56, Info       [0x0f0052] SYSPRP Shutting down SysPrep log
2012-04-04 11:00:56, Info       [0x0f004d] SYSPRP The time is now 2012-04-04 11:00:56

 

Comments 4 CommentsJump to latest comment

EdT's picture

Would you tell us what version of Ghost you are using?

The nature of your problem suggests you should be asking in Microsoft forums as this does not appear to be a Ghost related issue, but a sysprep issue.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

MacBrinky's picture
  1. The License Key must be a Volume License Product Key.  Microsoft will not allow you to use an OEM product key with Sysprep
  2. General information about the usage with SYSPREP and GHOST could be found in this article:
    TECH110236: How to use "Microsoft Sysprep" with the Symantec Ghost Solution Suite 2.5.
    http://www.symantec.com/docs/TECH110236
    http://www.symantec.com/business/support/index?pag...

 

zero_snowman's picture

Ghost Version 11.5.1.2266

Where should I post sysprep questions at if not in the Ghost forum btw? I have a new question. 

Seems to be contradictive when I can run sysprep and deploy that image.... I've checked the Lic keys of the machines out of the box, and it seems that all the same models we've been ordering have the same OEM keys. I used an OEM disc to do my windows 7 install. In my unattend I didn't specify a key but did specify to activate, if I right click my computer it says that my product is activated after being deployed.... 

 

I think I've figured this out, it looks to be something with the way RT7 creates my image, I'm going to try again later with an install that just has drivers injected and nothing else. I've noticed when using RT7 there are unattend files and setup complete commands created vs using just an OEM win 7 install disc. 

 

I also found this about RT7 so this should fix that if I have to do it in the future...

http://www.rtwincustomize.net/web/index.php?/topic/8516-solved-sysprep-problem-with-rt-seven-lite-beta-v260/

ICHCB's picture

Microsoft questions should be directed to microsoft forums is the idea I think    If it is a specific how to use ghost to do some thing with sysprep this is the right place but these are sysprep errors not ghost errors.

Microsoft has an install and set up forum that you should hit also.

http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/threads

cheers,

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