Endpoint Protection

Hi all,

I have a exchange server and i have installed SEP 12.x with basic protection.

I has slowed down dramatically and has high cpu utilisation,which has resulted in Both Sending/recieving Mail Problem .

But when i remove SEP client from that machine it works well.

kindly help......... :)

Thanks & Regards

Anil

HI,

Which Process take high memory ?

if you have sep client with email protection, remove it .

whats the exchange version?

also make sure the folders are excluded as in article

http://www.symantec.com/business/support/index?page=content&id=TECH102400

Hi Anil,

Symantec recommends that the Exchange server's OS always be protected by the latest available release of SEP.

The Exchange server's message flow and Information Store must be protected by a dedicated mail security product, such as Symantec Mail Security for Microsoft Exchange.

Latest SEP Small Business Edition is 12.1 RU1 MP1 (12.1.1101.401)

Hello,

Could you let us know - 

1) Server OS

2) RAM on the Exchange server

3) Process taking the highest memory and CPU usage

4) Is the Exchange server also performing any other tasks?

5) What version of SEP 12.1 are you running on the Server?

Awaiting your Reply.