System Guard 2009, not protected using latest Endpoint protection
I recently joined my company and they bought Symantec Endpoint Protection 11 for all of the workstations. In the last two weeks I've had two users with spyware issues, the latest with System Guard 2009. EP 11 didn't find either, even when I specifically told it to search the folder which was the spyware executable in it. I had to download Spybot to remove it.
Is there some setting I should change to make EP11 work better? I'm fairly disapointed in it at the moment since we spent who knows how much and a free application fixes it. Thanks for any tips.