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System Recovery 2011 does not see drive C:

Created: 04 Oct 2011 | 16 comments

Hi,

 

I have used System Recovery a lot but never seen this.   I am not given the option to select C: when setting up a backup (and therefore cannot back it up).  I am guessing that that the problem is in the drive details so I have attached a partinfo.txt.  I cant see a problem, but then I am not that clever :-(

 

"C:\Program Files (x86)\Symantec\Symantec System Recovery\Utility\PartInfo.exe"
    PID (13784)

Base Build Number: 39032    Base Build Date: Dec 13 2010  17:29:32
OsVersion:
    Generation:               Microsoft Windows Server 2008 R2
    Flavor:                   Small Business Server
    OsArchitecture:           64-bit operating system
    KernelType:               Windows NT
    ProcessorArchitecture:    x64 (EM64T/AMD64)
    VersionNumber:            6.1.7600
    ServicePackVersionNumber: 0.0.0
    KernelVersionNumber:      0.0.0
    Path:                     file:///C:/Windows/
    ComputerName:             HAL
    Features:
        Execute64BitBinaries
        Execute32BitPrograms
        Hibernate
        MultipleMonitors
        NT4FTVolumes
        DynamicDisk
        NtfsLonghorn
        Fat32
        WindowsDomainMember
        WindowsDomainController
        WindowsExchangeServer

CPU: Intel(R) Xeon(R) CPU           E5335  @ 2.00GHz
         (If cpu speed is specified, it is rated speed, which may not be current speed)
    CPU Vendor:         GenuineIntel
    CPU Signature:      000006fb      CPU Features:       bfebfbff
    Hyperthreads/core:         1      Cores/Package:             4
    Logical procs/pkg:         4      Number of packages:        2

    Processor cores:
    ----------------
    Processor 1: package id=0x00      core id=0x00    APIC id=0x00  affinity mask=0x00000001
    Processor 2: package id=0x00      core id=0x01    APIC id=0x01  affinity mask=0x00000002
    Processor 3: package id=0x00      core id=0x02    APIC id=0x02  affinity mask=0x00000004
    Processor 4: package id=0x00      core id=0x03    APIC id=0x03  affinity mask=0x00000008
    Processor 5: package id=0x04      core id=0x00    APIC id=0x04  affinity mask=0x00000010
    Processor 6: package id=0x04      core id=0x01    APIC id=0x05  affinity mask=0x00000020
    Processor 7: package id=0x04      core id=0x02    APIC id=0x06  affinity mask=0x00000040
    Processor 8: package id=0x04      core id=0x03    APIC id=0x07  affinity mask=0x00000080

    NX bit supported:                Yes      x64 Capable:                     Yes      Supports HW Virtualization:      Yes
    Virtual Addr Bits:        48      Physical Addr Bits:       38
    OS CPU Count:              8      Processor Mask:     000000ff
    Min App Addr:       00010000      Max App Addr:       FFFEFFFF
    Page Size:              4096
    Memory Usage:            98%
    Total Physical:      8186 MB
    Avail Physical:       139 MB
    Total Page:         16372 MB
    Avail Page:          4967 MB
    Total Virtual:       4095 MB
    Avail Virtual:       4045 MB
    Avail Extended:         0 MB

=========================================================================================================================
Disk Geometry Information for Disk 0         Sector Count: 155,189,248   (9,660 Cylinders, 255 Heads, 63 Sectors/Track)
Signature: AFED20DE
Detected Sector Size:   512
Detected Alignment:     Cylinder
.........................................................................................................................
System               Part Table LBA   # Boot     BCyl Head Sect FS      ECyl Head Sect       StartSect         NumSects
=========================================================================================================================
   On Disk Values:                0   0   0         0    1   1  DE        12  254  63               63          208,782

C:\
   On Disk Values:                0   1  80        13    0   1  07      1022  254  63          208,845      154,946,925
   Calculated:                                     13    0   1          9657  254  63  

Extended Partition
   On Disk Values:                0   2   0      1022    0   1  0F      1022  254  63      155,155,770           16,065
   Calculated:                                   9658    0   1          9658  254  63  

====================================================================================================================
Partition Information for Disk   0:               74 GB
Volume Path            PartitionType  Status         Size      Part Table Lba   #     Start Sector    Total Sectors
====================================================================================================================
                       Dell Diag      Pri             102 MB                0   0               63          208,782
C:\                    NTFS           Pri,Boot       73.9 GB                0   1          208,845      154,946,925
                       Extendx        Pri            7.84 MB                0   2      155,155,770           16,065
                       Unallocated    Log            7.84 MB             None  --      155,155,771           16,064
                       Unallocated    Pri             8.5 MB             None  --      155,171,835           17,413

 - - - - - - - - - - Disk 0: Master Boot Record (Sector 0) - - - - - - - - - - -

     0:  33 C0 8E D0 BC 00 7C 8E C0 8E D8 BE 00 7C BF 00        3ÀŽÐ¼.|ŽÀŽØ¾.|¿.
    10:  06 B9 00 02 FC F3 A4 50 68 1C 06 CB FB B9 04 00        .¹..üó¤Ph..Ëû¹..
    20:  BD BE 07 80 7E 00 00 7C 0B 0F 85 0E 01 83 C5 10        ½¾.€~..|..…..ƒÅ.
    30:  E2 F1 CD 18 88 56 00 55 C6 46 11 05 C6 46 10 00        âñÍ.ˆV.UÆF..ÆF..
    40:  B4 41 BB AA 55 CD 13 5D 72 0F 81 FB 55 AA 75 09        ´A»ªUÍ.]r.ûUªu.
    50:  F7 C1 01 00 74 03 FE 46 10 66 60 80 7E 10 00 74        ÷Á..t.þF.f`€~..t
    60:  26 66 68 00 00 00 00 66 FF 76 08 68 00 00 68 00        &fh....fÿv.h..h.
    70:  7C 68 01 00 68 10 00 B4 42 8A 56 00 8B F4 CD 13        |h..h..´BŠV.‹ôÍ.
    80:  9F 83 C4 10 9E EB 14 B8 01 02 BB 00 7C 8A 56 00        ŸƒÄ.žë.¸..».|ŠV.
    90:  8A 76 01 8A 4E 02 8A 6E 03 CD 13 66 61 73 1C FE        Šv.ŠN.Šn.Í.fas.þ
    A0:  4E 11 75 0C 80 7E 00 80 0F 84 8A 00 B2 80 EB 84        N.u.€~.€.„Š.²€ë„
    B0:  55 32 E4 8A 56 00 CD 13 5D EB 9E 81 3E FE 7D 55        U2äŠV.Í.]랁>þ}U
    C0:  AA 75 6E FF 76 00 E8 8D 00 75 17 FA B0 D1 E6 64        ªunÿv.è.u.ú°Ñæd
    D0:  E8 83 00 B0 DF E6 60 E8 7C 00 B0 FF E6 64 E8 75        èƒ.°ßæ`è|.°ÿædèu
    E0:  00 FB B8 00 BB CD 1A 66 23 C0 75 3B 66 81 FB 54        .û¸.»Í.f#Àu;fûT
    F0:  43 50 41 75 32 81 F9 02 01 72 2C 66 68 07 BB 00        CPAu2ù..r,fh.».
   100:  00 66 68 00 02 00 00 66 68 08 00 00 00 66 53 66        .fh....fh....fSf
   110:  53 66 55 66 68 00 00 00 00 66 68 00 7C 00 00 66        SfUfh....fh.|..f
   120:  61 68 00 00 07 CD 1A 5A 32 F6 EA 00 7C 00 00 CD        ah...Í.Z2öê.|..Í
   130:  18 A0 B7 07 EB 08 A0 B6 07 EB 03 A0 B5 07 32 E4        . ·.ë. ¶.ë. µ.2ä
   140:  05 00 07 8B F0 AC 3C 00 74 09 BB 07 00 B4 0E CD        ...‹ð¬<.t.»..´.Í
   150:  10 EB F2 F4 EB FD 2B C9 E4 64 EB 00 24 02 E0 F8        .ëòôëý+Éädë.$.àø
   160:  24 02 C3 49 6E 76 61 6C 69 64 20 70 61 72 74 69        $.ÃInvalid.parti
   170:  74 69 6F 6E 20 74 61 62 6C 65 00 45 72 72 6F 72        tion.table.Error
   180:  20 6C 6F 61 64 69 6E 67 20 6F 70 65 72 61 74 69        .loading.operati
   190:  6E 67 20 73 79 73 74 65 6D 00 4D 69 73 73 69 6E        ng.system.Missin
   1A0:  67 20 6F 70 65 72 61 74 69 6E 67 20 73 79 73 74        g.operating.syst
   1B0:  65 6D 00 00 00 63 7B 9A DE 20 ED AF 00 00 00 01        em...c{šÞ.í¯....
   1C0:  01 00 DE FE 3F 0C 3F 00 00 00 8E 2F 03 00 80 00        ..Þþ?.?...Ž/..€.
   1D0:  01 0D 07 FE FF FE CD 2F 03 00 6D 4D 3C 09 00 00        ...þÿþÍ/..mM<...
   1E0:  C1 FE 0F FE FF FE 3A 7D 3F 09 C1 3E 00 00 00 00        Áþ.þÿþ:}?.Á>....
   1F0:  00 00 00 00 00 00 00 00 00 00 00 00 00 00 55 AA        ..............Uª

Disk 0:  Extended Partition Boot Record at Sector 155,155,770  (0x93F7D3A)

====================================================================================
Volume Boot Record for Disk 0:  at Sector 63  (0x3F)
File System: FAT16       (BPB Version 4.0)
====================================================================================
 1. Jump:                    EB 54 90
 2. OEM Name:                Dell 8.0
 3. Bytes per Sector:        512
 4. Sectors per Cluster:     4
 5. Reserved Sectors:        1
 6. Number of FATs:          2
 7. Root Dir Entries:        512
 8. Total Sectors:           0
 9. Media Descriptor:        F8
10. Sectors per FAT:         204
11. Sectors per Track:       63  (0x003F)
12. Number of Heads:         255  (0x00FF)
13. Hidden Sectors:          63  (0x0000003F)
14. Total Sectors (>32 MB):  208782  (0x00032F8E)
15. Disk Unit Number:        128
16. ChkDsk Flags:            0x00
17. Signature Byte:          0x29
18. Volume Serical Number:   0x07D70A0B
19. Volume Label:            DellUtility
20. File System Type:        FAT16   
21. Reserved:                0x00010010

 - - - Disk 0:  Volume Boot Record Hex Dump at Sector 63  (0x3F) - - -

     0:  EB 54 90 44 65 6C 6C 20 38 2E 30 00 02 04 01 00        ëTDell.8.0.....
    10:  02 00 02 00 00 F8 CC 00 3F 00 FF 00 3F 00 00 00        .....øÌ.?.ÿ.?...
    20:  8E 2F 03 00 80 00 29 0B 0A D7 07 44 65 6C 6C 55        Ž/..€.)..×.DellU
    30:  74 69 6C 69 74 79 46 41 54 31 36 20 20 20 10 00        tilityFAT16.....
    40:  01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00        ................
    50:  00 00 00 00 00 00 33 C0 8E D0 BC 00 07 FC B9 80        ......3ÀŽÐ¼..ü¹€
    60:  00 8E D8 BE 00 7C B8 00 20 8E C0 33 FF F3 66 A5        .ŽØ¾.|¸..ŽÀ3ÿóf¥
    70:  EA 75 00 00 20 8E D8 BE CC 01 B8 01 02 B9 01 00        êu...ŽØ¾Ì.¸..¹..
    80:  B6 00 8A 16 24 00 BB 00 02 CD 13 0F 82 0C 01 80        ¶.Š.$.»..Í..‚..€
    90:  3E C2 03 06 74 0E C6 06 C2 03 06 B8 01 03 CD 13        >Â..t.Æ.Â..¸..Í.
    A0:  0F 82 F7 00 66 0F B7 06 0E 00 66 03 06 1C 00 66        .‚÷.f.·...f....f
    B0:  0F B7 0E 16 00 66 D1 E1 66 03 C1 66 A3 46 00 66        .·...fÑáf.Áf£F.f
    C0:  0F B7 0E 11 00 89 0E 52 00 83 C1 0F C1 E9 04 88        .·...‰.R.ƒÁ.Áé.ˆ
    D0:  0E 40 00 66 03 C1 66 A3 4E 00 B8 00 30 A3 44 00        .@.f.Áf£N.¸.0£D.
    E0:  8E C0 E8 D4 00 33 DB B9 0B 00 BE E1 01 8B FB F3        ŽÀèÔ.3Û¹..¾á.‹ûó
    F0:  A6 74 0F 83 C3 20 FF 0E 52 00 75 EB BE D7 01 E9        ¦t.ƒÃ.ÿ.R.uë¾×.é
   100:  99 00 26 8B 47 1A A3 54 00 A1 16 00 A3 52 00 66        ™.&‹G.£T.¡..£R.f
   110:  0F B7 06 0E 00 66 03 06 1C 00 66 A3 46 00 A1 52        .·...f....f£F.¡R
   120:  00 3D 40 00 76 02 B0 40 A2 40 00 E8 8B 00 66 0F        .=@.v.°@¢@.è‹.f.
   130:  B6 06 40 00 66 01 06 46 00 29 06 52 00 74 09 C1        ¶.@.f..F.).R.t.Á
   140:  E0 05 01 06 44 00 EB D6 C7 06 44 00 70 00 A0 0D        à...D.ëÖÇ.D.p. .
   150:  00 A2 40 00 66 0F B7 06 54 00 66 83 E8 02 66 0F        .¢@.f.·.T.fƒè.f.
   160:  B6 0E 0D 00 66 F7 E1 66 03 06 4E 00 66 A3 46 00        ¶...f÷áf..N.f£F.
   170:  E8 46 00 8B 36 54 00 B8 00 30 D1 E6 73 03 05 00        èF.‹6T.¸.0Ñæs...
   180:  10 8E C0 26 AD 3D F8 FF 73 16 A3 54 00 0F B6 06        .ŽÀ&­=øÿs.£T..¶.
   190:  0D 00 C1 E0 09 01 06 42 00 EB B9 E8 0D 00 EB FE        ..Áà...B.ë¹è..ëþ
   1A0:  8A 16 24 00 33 ED EA 00 00 70 00 B4 0E AC BB 07        Š.$.3íê..p.´.¬».
   1B0:  00 CD 10 80 3C 00 75 F3 C3 B4 42 8A 16 24 00 BE        .Í.€<.uóôBŠ.$.¾
   1C0:  3E 00 CD 13 72 01 C3 BE CC 01 EB CF 44 69 73 6B        >.Í.r.þÌ.ëÏDisk
   1D0:  20 65 72 72 6F 72 00 4E 6F 20 6C 6F 61 64 65 72        .error.No.loader
   1E0:  00 44 45 4C 4C 42 49 4F 20 42 49 4E 00 00 00 00        .DELLBIO.BIN....
   1F0:  00 00 00 00 00 00 00 00 00 00 00 00 00 00 55 AA        ..............Uª

C:\
====================================================================================
Volume Boot Record for Disk 0:  at Sector 208,845  (0x32FCD)
File System: NTFS    (BPB NT Version)
====================================================================================
 1. Jump:                    EB 52 90
 2. OEM Name:                NTFS    
 3. Bytes per Sector:        512
 4. Sectors per Cluster:     8
 5. Reserved Sectors:        0
 6. Number of FATs:          0
 7. Root Dir Entries:        0
 8. Total Sectors:           0
 9. Media Descriptor:        F8
10. Sectors per FAT:         0
11. Sectors per Track:       63  (0x003F)
12. Number of Heads:         255  (0x00FF)
13. Hidden Sectors:          208845  (0x00032FCD)
14. Total Sectors (>32 MB):  0  (0x00000000)
15. Disk Unit Number:        128 (0x80)
16. Reserved For NT:         0x00
17. Extended Boot Sig:       0x80
18. Reserved:                0x00
19. Total NTFS Sectors:      154946924
20: MFT Start Cluster:       786432
21: MFT Mirror Start Clust:  2
22: MFT First Cluster:       786432
23: Clusters per FRS:        246
24: Clusters per Index Blk:  1
25: Serical Number:          0x825AB8395AB82BB3
26: Checksum:                0  (0x00000000)

 - - - Disk 0:  Volume Boot Record Hex Dump at Sector 208,845  (0x32FCD) - - -

     0:  EB 52 90 4E 54 46 53 20 20 20 20 00 02 08 00 00        ëRNTFS.........
    10:  00 00 00 00 00 F8 00 00 3F 00 FF 00 CD 2F 03 00        .....ø..?.ÿ.Í/..
    20:  00 00 00 00 80 00 80 00 6C 4D 3C 09 00 00 00 00        ....€.€.lM<.....
    30:  00 00 0C 00 00 00 00 00 02 00 00 00 00 00 00 00        ................
    40:  F6 00 00 00 01 00 00 00 B3 2B B8 5A 39 B8 5A 82        ö.......³+¸Z9¸Z‚
    50:  00 00 00 00 FA 33 C0 8E D0 BC 00 7C FB 68 C0 07        ....ú3ÀŽÐ¼.|ûhÀ.
    60:  1F 1E 68 66 00 CB 88 16 0E 00 66 81 3E 03 00 4E        ..hf.ˈ...f>..N
    70:  54 46 53 75 15 B4 41 BB AA 55 CD 13 72 0C 81 FB        TFSu.´A»ªUÍ.r.û
    80:  55 AA 75 06 F7 C1 01 00 75 03 E9 DD 00 1E 83 EC        Uªu.÷Á..u.éÝ..ƒì
    90:  18 68 1A 00 B4 48 8A 16 0E 00 8B F4 16 1F CD 13        .h..´HŠ...‹ô..Í.
    A0:  9F 83 C4 18 9E 58 1F 72 E1 3B 06 0B 00 75 DB A3        ŸƒÄ.žX.rá;...uÛ£
    B0:  0F 00 C1 2E 0F 00 04 1E 5A 33 DB B9 00 20 2B C8        ..Á.....Z3Û¹..+È
    C0:  66 FF 06 11 00 03 16 0F 00 8E C2 FF 06 16 00 E8        fÿ.......ŽÂÿ...è
    D0:  4B 00 2B C8 77 EF B8 00 BB CD 1A 66 23 C0 75 2D        K.+Èwï¸.»Í.f#Àu-
    E0:  66 81 FB 54 43 50 41 75 24 81 F9 02 01 72 1E 16        fûTCPAu$ù..r..
    F0:  68 07 BB 16 68 70 0E 16 68 09 00 66 53 66 53 66        h.».hp..h..fSfSf
   100:  55 16 16 16 68 B8 01 66 61 0E 07 CD 1A 33 C0 BF        U...h¸.fa..Í.3À¿
   110:  28 10 B9 D8 0F FC F3 AA E9 5F 01 90 90 66 60 1E        (.¹Ø.üóªé_.f`.
   120:  06 66 A1 11 00 66 03 06 1C 00 1E 66 68 00 00 00        .f¡..f.....fh...
   130:  00 66 50 06 53 68 01 00 68 10 00 B4 42 8A 16 0E        .fP.Sh..h..´BŠ..
   140:  00 16 1F 8B F4 CD 13 66 59 5B 5A 66 59 66 59 1F        ...‹ôÍ.fY[ZfYfY.
   150:  0F 82 16 00 66 FF 06 11 00 03 16 0F 00 8E C2 FF        .‚..fÿ.......ŽÂÿ
   160:  0E 16 00 75 BC 07 1F 66 61 C3 A0 F8 01 E8 09 00        ...u¼..faàø.è..
   170:  A0 FB 01 E8 03 00 F4 EB FD B4 01 8B F0 AC 3C 00         û.è..ôëý´.‹ð¬<.
   180:  74 09 B4 0E BB 07 00 CD 10 EB F2 C3 0D 0A 41 20        t.´.»..Í.ëòÃ..A.
   190:  64 69 73 6B 20 72 65 61 64 20 65 72 72 6F 72 20        disk.read.error.
   1A0:  6F 63 63 75 72 72 65 64 00 0D 0A 42 4F 4F 54 4D        occurred...BOOTM
   1B0:  47 52 20 69 73 20 6D 69 73 73 69 6E 67 00 0D 0A        GR.is.missing...
   1C0:  42 4F 4F 54 4D 47 52 20 69 73 20 63 6F 6D 70 72        BOOTMGR.is.compr
   1D0:  65 73 73 65 64 00 0D 0A 50 72 65 73 73 20 43 74        essed...Press.Ct
   1E0:  72 6C 2B 41 6C 74 2B 44 65 6C 20 74 6F 20 72 65        rl+Alt+Del.to.re
   1F0:  73 74 61 72 74 0D 0A 00 8C A9 BE D6 00 00 55 AA        start...Œ©¾Ö..Uª

=========================================================================================================================
Disk Geometry Information for Disk 1         Sector Count: 1,461,190,656   (90,954 Cylinders, 255 Heads, 63 Sectors/Track)
Signature: 90EE6C4B
Detected Sector Size:   512
Detected Alignment:     Cylinder
.........................................................................................................................
System               Part Table LBA   # Boot     BCyl Head Sect FS      ECyl Head Sect       StartSect         NumSects
=========================================================================================================================
D:\
   On Disk Values:                0   0   0         1    0   1  07      1023  254  63           16,065    1,362,231,675
   Calculated:                                      1    0   1         84795  254  63  

E:\
   On Disk Values:                0   1   0      1023    0   1  07      1023  254  63    1,362,247,740       98,928,270
   Calculated:                                  84796    0   1         90953  254  63  

====================================================================================================================
Partition Information for Disk   1:               697 GB
Volume Path            PartitionType  Status         Size      Part Table Lba   #     Start Sector    Total Sectors
====================================================================================================================
                       Unallocated    Pri            7.84 MB             None  --                0           16,065
D:\                    NTFS           Pri             650 GB                0   0           16,065    1,362,231,675
E:\                    NTFS           Pri            47.2 GB                0   1    1,362,247,740       98,928,270
                       Unallocated    Pri            7.15 MB             None  --    1,461,176,010           14,646

 - - - - - - - - - - Disk 1: Master Boot Record (Sector 0) - - - - - - - - - - -

     0:  33 C0 8E D0 BC 00 7C 8E C0 8E D8 BE 00 7C BF 00        3ÀŽÐ¼.|ŽÀŽØ¾.|¿.
    10:  06 B9 00 02 FC F3 A4 50 68 1C 06 CB FB B9 04 00        .¹..üó¤Ph..Ëû¹..
    20:  BD BE 07 80 7E 00 00 7C 0B 0F 85 10 01 83 C5 10        ½¾.€~..|..…..ƒÅ.
    30:  E2 F1 CD 18 88 56 00 55 C6 46 11 05 C6 46 10 00        âñÍ.ˆV.UÆF..ÆF..
    40:  B4 41 BB AA 55 CD 13 5D 72 0F 81 FB 55 AA 75 09        ´A»ªUÍ.]r.ûUªu.
    50:  F7 C1 01 00 74 03 FE 46 10 66 60 80 7E 10 00 74        ÷Á..t.þF.f`€~..t
    60:  26 66 68 00 00 00 00 66 FF 76 08 68 00 00 68 00        &fh....fÿv.h..h.
    70:  7C 68 01 00 68 10 00 B4 42 8A 56 00 8B F4 CD 13        |h..h..´BŠV.‹ôÍ.
    80:  9F 83 C4 10 9E EB 14 B8 01 02 BB 00 7C 8A 56 00        ŸƒÄ.žë.¸..».|ŠV.
    90:  8A 76 01 8A 4E 02 8A 6E 03 CD 13 66 61 73 1E FE        Šv.ŠN.Šn.Í.fas.þ
    A0:  4E 11 0F 85 0C 00 80 7E 00 80 0F 84 8A 00 B2 80        N..…..€~.€.„Š.²€
    B0:  EB 82 55 32 E4 8A 56 00 CD 13 5D EB 9C 81 3E FE        ë‚U2äŠV.Í.]뜁>þ
    C0:  7D 55 AA 75 6E FF 76 00 E8 8A 00 0F 85 15 00 B0        }Uªunÿv.èŠ..…..°
    D0:  D1 E6 64 E8 7F 00 B0 DF E6 60 E8 78 00 B0 FF E6        Ñædè.°ßæ`èx.°ÿæ
    E0:  64 E8 71 00 B8 00 BB CD 1A 66 23 C0 75 3B 66 81        dèq.¸.»Í.f#Àu;f
    F0:  FB 54 43 50 41 75 32 81 F9 02 01 72 2C 66 68 07        ûTCPAu2ù..r,fh.
   100:  BB 00 00 66 68 00 02 00 00 66 68 08 00 00 00 66        »..fh....fh....f
   110:  53 66 53 66 55 66 68 00 00 00 00 66 68 00 7C 00        SfSfUfh....fh.|.
   120:  00 66 61 68 00 00 07 CD 1A 5A 32 F6 EA 00 7C 00        .fah...Í.Z2öê.|.
   130:  00 CD 18 A0 B7 07 EB 08 A0 B6 07 EB 03 A0 B5 07        .Í. ·.ë. ¶.ë. µ.
   140:  32 E4 05 00 07 8B F0 AC 3C 00 74 FC BB 07 00 B4        2ä...‹ð¬<.tü»..´
   150:  0E CD 10 EB F2 2B C9 E4 64 EB 00 24 02 E0 F8 24        .Í.ëò+Éädë.$.àø$
   160:  02 C3 49 6E 76 61 6C 69 64 20 70 61 72 74 69 74        .ÃInvalid.partit
   170:  69 6F 6E 20 74 61 62 6C 65 00 45 72 72 6F 72 20        ion.table.Error.
   180:  6C 6F 61 64 69 6E 67 20 6F 70 65 72 61 74 69 6E        loading.operatin
   190:  67 20 73 79 73 74 65 6D 00 4D 69 73 73 69 6E 67        g.system.Missing
   1A0:  20 6F 70 65 72 61 74 69 6E 67 20 73 79 73 74 65        .operating.syste
   1B0:  6D 00 00 00 00 62 7A 99 4B 6C EE 90 00 00 00 00        m....bz™Klî....
   1C0:  01 01 07 FE FF FF C1 3E 00 00 7B 01 32 51 00 00        ...þÿÿÁ>..{.2Q..
   1D0:  C1 FF 07 FE FF FF 3C 40 32 51 8E 86 E5 05 00 00        Áÿ.þÿÿ<@2QŽ†å...
   1E0:  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00        ................
   1F0:  00 00 00 00 00 00 00 00 00 00 00 00 00 00 55 AA        ..............Uª

D:\
====================================================================================
Volume Boot Record for Disk 1:  at Sector 16,065  (0x3EC1)
File System: NTFS    (BPB NT Version)
====================================================================================
 1. Jump:                    EB 52 90
 2. OEM Name:                NTFS    
 3. Bytes per Sector:        512
 4. Sectors per Cluster:     8
 5. Reserved Sectors:        0
 6. Number of FATs:          0
 7. Root Dir Entries:        0
 8. Total Sectors:           0
 9. Media Descriptor:        F8
10. Sectors per FAT:         0
11. Sectors per Track:       63  (0x003F)
12. Number of Heads:         255  (0x00FF)
13. Hidden Sectors:          16065  (0x00003EC1)
14. Total Sectors (>32 MB):  0  (0x00000000)
15. Disk Unit Number:        128 (0x80)
16. Reserved For NT:         0x00
17. Extended Boot Sig:       0x80
18. Reserved:                0x00
19. Total NTFS Sectors:      1362231674
20: MFT Start Cluster:       786432
21: MFT Mirror Start Clust:  2
22: MFT First Cluster:       786432
23: Clusters per FRS:        246
24: Clusters per Index Blk:  1
25: Serical Number:          0x9EAEDBA4AEDB72EF
26: Checksum:                0  (0x00000000)

 - - - Disk 1:  Volume Boot Record Hex Dump at Sector 16,065  (0x3EC1) - - -

     0:  EB 52 90 4E 54 46 53 20 20 20 20 00 02 08 00 00        ëRNTFS.........
    10:  00 00 00 00 00 F8 00 00 3F 00 FF 00 C1 3E 00 00        .....ø..?.ÿ.Á>..
    20:  00 00 00 00 80 00 80 00 7A 01 32 51 00 00 00 00        ....€.€.z.2Q....
    30:  00 00 0C 00 00 00 00 00 02 00 00 00 00 00 00 00        ................
    40:  F6 00 00 00 01 00 00 00 EF 72 DB AE A4 DB AE 9E        ö.......ïrÛ®¤Û®ž
    50:  00 00 00 00 FA 33 C0 8E D0 BC 00 7C FB 68 C0 07        ....ú3ÀŽÐ¼.|ûhÀ.
    60:  1F 1E 68 66 00 CB 88 16 0E 00 66 81 3E 03 00 4E        ..hf.ˈ...f>..N
    70:  54 46 53 75 15 B4 41 BB AA 55 CD 13 72 0C 81 FB        TFSu.´A»ªUÍ.r.û
    80:  55 AA 75 06 F7 C1 01 00 75 03 E9 DD 00 1E 83 EC        Uªu.÷Á..u.éÝ..ƒì
    90:  18 68 1A 00 B4 48 8A 16 0E 00 8B F4 16 1F CD 13        .h..´HŠ...‹ô..Í.
    A0:  9F 83 C4 18 9E 58 1F 72 E1 3B 06 0B 00 75 DB A3        ŸƒÄ.žX.rá;...uÛ£
    B0:  0F 00 C1 2E 0F 00 04 1E 5A 33 DB B9 00 20 2B C8        ..Á.....Z3Û¹..+È
    C0:  66 FF 06 11 00 03 16 0F 00 8E C2 FF 06 16 00 E8        fÿ.......ŽÂÿ...è
    D0:  4B 00 2B C8 77 EF B8 00 BB CD 1A 66 23 C0 75 2D        K.+Èwï¸.»Í.f#Àu-
    E0:  66 81 FB 54 43 50 41 75 24 81 F9 02 01 72 1E 16        fûTCPAu$ù..r..
    F0:  68 07 BB 16 68 70 0E 16 68 09 00 66 53 66 53 66        h.».hp..h..fSfSf
   100:  55 16 16 16 68 B8 01 66 61 0E 07 CD 1A 33 C0 BF        U...h¸.fa..Í.3À¿
   110:  28 10 B9 D8 0F FC F3 AA E9 5F 01 90 90 66 60 1E        (.¹Ø.üóªé_.f`.
   120:  06 66 A1 11 00 66 03 06 1C 00 1E 66 68 00 00 00        .f¡..f.....fh...
   130:  00 66 50 06 53 68 01 00 68 10 00 B4 42 8A 16 0E        .fP.Sh..h..´BŠ..
   140:  00 16 1F 8B F4 CD 13 66 59 5B 5A 66 59 66 59 1F        ...‹ôÍ.fY[ZfYfY.
   150:  0F 82 16 00 66 FF 06 11 00 03 16 0F 00 8E C2 FF        .‚..fÿ.......ŽÂÿ
   160:  0E 16 00 75 BC 07 1F 66 61 C3 A0 F8 01 E8 09 00        ...u¼..faàø.è..
   170:  A0 FB 01 E8 03 00 F4 EB FD B4 01 8B F0 AC 3C 00         û.è..ôëý´.‹ð¬<.
   180:  74 09 B4 0E BB 07 00 CD 10 EB F2 C3 0D 0A 41 20        t.´.»..Í.ëòÃ..A.
   190:  64 69 73 6B 20 72 65 61 64 20 65 72 72 6F 72 20        disk.read.error.
   1A0:  6F 63 63 75 72 72 65 64 00 0D 0A 42 4F 4F 54 4D        occurred...BOOTM
   1B0:  47 52 20 69 73 20 6D 69 73 73 69 6E 67 00 0D 0A        GR.is.missing...
   1C0:  42 4F 4F 54 4D 47 52 20 69 73 20 63 6F 6D 70 72        BOOTMGR.is.compr
   1D0:  65 73 73 65 64 00 0D 0A 50 72 65 73 73 20 43 74        essed...Press.Ct
   1E0:  72 6C 2B 41 6C 74 2B 44 65 6C 20 74 6F 20 72 65        rl+Alt+Del.to.re
   1F0:  73 74 61 72 74 0D 0A 00 8C A9 BE D6 00 00 55 AA        start...Œ©¾Ö..Uª

E:\
====================================================================================
Volume Boot Record for Disk 1:  at Sector 1,362,247,740  (0x5132403C)
File System: NTFS    (BPB NT Version)
====================================================================================
 1. Jump:                    EB 52 90
 2. OEM Name:                NTFS    
 3. Bytes per Sector:        512
 4. Sectors per Cluster:     8
 5. Reserved Sectors:        0
 6. Number of FATs:          0
 7. Root Dir Entries:        0
 8. Total Sectors:           0
 9. Media Descriptor:        F8
10. Sectors per FAT:         0
11. Sectors per Track:       63  (0x003F)
12. Number of Heads:         255  (0x00FF)
13. Hidden Sectors:          1362247740  (0x5132403C)
14. Total Sectors (>32 MB):  0  (0x00000000)
15. Disk Unit Number:        128 (0x80)
16. Reserved For NT:         0x00
17. Extended Boot Sig:       0x80
18. Reserved:                0x00
19. Total NTFS Sectors:      98928269
20: MFT Start Cluster:       786432
21: MFT Mirror Start Clust:  6183016
22: MFT First Cluster:       786432
23: Clusters per FRS:        246
24: Clusters per Index Blk:  1
25: Serical Number:          0x9A303B45303B2821
26: Checksum:                0  (0x00000000)

 - - - Disk 1:  Volume Boot Record Hex Dump at Sector 1,362,247,740  (0x5132403C) - - -

     0:  EB 52 90 4E 54 46 53 20 20 20 20 00 02 08 00 00        ëRNTFS.........
    10:  00 00 00 00 00 F8 00 00 3F 00 FF 00 3C 40 32 51        .....ø..?.ÿ.<@2Q
    20:  00 00 00 00 80 00 80 00 8D 86 E5 05 00 00 00 00        ....€.€.†å.....
    30:  00 00 0C 00 00 00 00 00 68 58 5E 00 00 00 00 00        ........hX^.....
    40:  F6 00 00 00 01 00 00 00 21 28 3B 30 45 3B 30 9A        ö.......!(;0E;0š
    50:  00 00 00 00 FA 33 C0 8E D0 BC 00 7C FB B8 C0 07        ....ú3ÀŽÐ¼.|û¸À.
    60:  8E D8 E8 16 00 B8 00 0D 8E C0 33 DB C6 06 0E 00        ŽØè..¸..ŽÀ3ÛÆ...
    70:  10 E8 53 00 68 00 0D 68 6A 02 CB 8A 16 24 00 B4        .èS.h..hj.ËŠ.$.´
    80:  08 CD 13 73 05 B9 FF FF 8A F1 66 0F B6 C6 40 66        .Í.s.¹ÿÿŠñf.¶Æ@f
    90:  0F B6 D1 80 E2 3F F7 E2 86 CD C0 ED 06 41 66 0F        .¶Ñ€â?÷â†ÍÀí.Af.
    A0:  B7 C9 66 F7 E1 66 A3 20 00 C3 B4 41 BB AA 55 8A        ·Éf÷áf£..ôA»ªUŠ
    B0:  16 24 00 CD 13 72 0F 81 FB 55 AA 75 09 F6 C1 01        .$.Í.r.ûUªu.öÁ.
    C0:  74 04 FE 06 14 00 C3 66 60 1E 06 66 A1 10 00 66        t.þ...Ãf`..f¡..f
    D0:  03 06 1C 00 66 3B 06 20 00 0F 82 3A 00 1E 66 6A        ....f;....‚:..fj
    E0:  00 66 50 06 53 66 68 10 00 01 00 80 3E 14 00 00        .fP.Sfh....€>...
    F0:  0F 85 0C 00 E8 B3 FF 80 3E 14 00 00 0F 84 61 00        .…..è³ÿ€>....„a.
   100:  B4 42 8A 16 24 00 16 1F 8B F4 CD 13 66 58 5B 07        ´BŠ.$...‹ôÍ.fX[.
   110:  66 58 66 58 1F EB 2D 66 33 D2 66 0F B7 0E 18 00        fXfX.ë-f3Òf.·...
   120:  66 F7 F1 FE C2 8A CA 66 8B D0 66 C1 EA 10 F7 36        f÷ñþŠÊf‹ÐfÁê.÷6
   130:  1A 00 86 D6 8A 16 24 00 8A E8 C0 E4 06 0A CC B8        ..†ÖŠ.$.ŠèÀä..̸
   140:  01 02 CD 13 0F 82 19 00 8C C0 05 20 00 8E C0 66        ..Í..‚..ŒÀ...ŽÀf
   150:  FF 06 10 00 FF 0E 0E 00 0F 85 6F FF 07 1F 66 61        ÿ...ÿ....…oÿ..fa
   160:  C3 A0 F8 01 E8 09 00 A0 FB 01 E8 03 00 FB EB FE        àø.è.. û.è..ûëþ
   170:  B4 01 8B F0 AC 3C 00 74 09 B4 0E BB 07 00 CD 10        ´.‹ð¬<.t.´.»..Í.
   180:  EB F2 C3 0D 0A 41 20 64 69 73 6B 20 72 65 61 64        ëòÃ..A.disk.read
   190:  20 65 72 72 6F 72 20 6F 63 63 75 72 72 65 64 00        .error.occurred.
   1A0:  0D 0A 4E 54 4C 44 52 20 69 73 20 6D 69 73 73 69        ..NTLDR.is.missi
   1B0:  6E 67 00 0D 0A 4E 54 4C 44 52 20 69 73 20 63 6F        ng...NTLDR.is.co
   1C0:  6D 70 72 65 73 73 65 64 00 0D 0A 50 72 65 73 73        mpressed...Press
   1D0:  20 43 74 72 6C 2B 41 6C 74 2B 44 65 6C 20 74 6F        .Ctrl+Alt+Del.to
   1E0:  20 72 65 73 74 61 72 74 0D 0A 00 00 00 00 00 00        .restart........
   1F0:  00 00 00 00 00 00 00 00 83 A0 B3 C9 00 00 55 AA        ........ƒ ³É..Uª

Volumes Reported by OS
==========================================================================================================================================
Volume Path            (Volume GUID)
    Disk #              Offset in Bytes               Size in Bytes             Starting Sector               Ending Sector      Size
==========================================================================================================================================

C:\       (\\?\Volume{6198cd36-ecf7-11e0-a53e-806e6f6e6963}\)
    Disk #  0               106,928,640              79,332,825,600                     208,845                 155,155,769     73.9 GB

D:\       (\\?\Volume{6198cd37-ecf7-11e0-a53e-806e6f6e6963}\)
    Disk #  1                 8,225,280             697,462,617,600                      16,065               1,362,247,739     650 GB

E:\       (\\?\Volume{6198cd38-ecf7-11e0-a53e-806e6f6e6963}\)
    Disk #  1           697,470,842,880              50,651,274,240               1,362,247,740               1,461,176,009     47.2 GB

Comments 16 CommentsJump to latest comment

Chris Riley's picture

I don't see any major problems there either.

Is it only C that is not available?

What hardware is this?

Dragonnet's picture

It is only Drive c: (Although it does not see the Dell hidden partition and usually does).  This is a Dell Poweredge 1900 server with a PERC5/i SCSI Disk controller and five drives  2 x 80gb Mirrored (drive c:) and 3 x 370gb giving 748gb useable (RAID 5)  Drive D:and E:.

 

David

very frustrated's picture

This product is a complete nightmare and navigating this site is almost impossible.

PLEASE SYMANTEC DO NOT OVERCOMPLICATE THINGS, END USERS LOOK ELSEWHERE!

I also cannot get BESR to see my C drives in order to back anything up ( Im using the trailware version that I presume has no limitation? )

I would buy this product if it worked for DR purposes, however after trying it on 2 x win 7 pcs and 1 x XP pc's its slow and buggy. Wonderfull cryptic messages of it cannot reconcile changes or whatever! Little info on the web and what there was didnt work!

 

Error EC8F1780: Cannot successfully reconcile changes since last session.
 Error EC8F1771: Cannot enumerate the current drives on this system.
  Error E0020002: Device \\.\PhysicalDrive0 cannot be opened.
   Error EBAB03F1: Access is denied. (UMI:V-281-3215-6016)

Details:
Source: Symantec System Recovery

Did anyone test this software. Please tell me what Im doing wrong??????????????

Completly frustrated systems administrator - rant over.

ohzone - CherylPeterson's picture

Your comment was caught in moderation.

Cheryl

Endpoint Management,
Endpoint Virtualization
Managing Mobility
Community Manager
www.twitter.com/EMnV_symc
Need Altiris help? IRC chat #Altiris

Chris Riley's picture

Can you run SmeDump.exe (\Program Files\Symantec\Symantec System Recovery\Utility) and attach the resulting debug.txt file here.

Dragonnet's picture

Symantec Debug File created: 2011-10-05T10:38:25.8710000Z
Previous files = 0

"C:\Program Files (x86)\Symantec\Symantec System Recovery\Utility\SmeDump.exe"
    PID (15732)

Base Build Number: 39032    Base Build Date: Dec 13 2010  17:29:32
OsVersion:
    Generation:               Microsoft Windows Server 2008 R2
    Flavor:                   Small Business Server
    OsArchitecture:           64-bit operating system
    KernelType:               Windows NT
    ProcessorArchitecture:    x64 (EM64T/AMD64)
    VersionNumber:            6.1.7600
    ServicePackVersionNumber: 0.0.0
    KernelVersionNumber:      0.0.0
    Path:                     file:///C:/Windows/
    ComputerName:             HAL
    Features:
        Execute64BitBinaries
        Execute32BitPrograms
        Hibernate
        MultipleMonitors
        NT4FTVolumes
        DynamicDisk
        NtfsLonghorn
        Fat32
        WindowsDomainMember
        WindowsDomainController
        WindowsExchangeServer

CPU: Intel(R) Xeon(R) CPU           E5335  @ 2.00GHz
         (If cpu speed is specified, it is rated speed, which may not be current speed)
    CPU Vendor:         GenuineIntel
    CPU Signature:      000006fb      CPU Features:       bfebfbff
    Hyperthreads/core:         1      Cores/Package:             4
    Logical procs/pkg:         4      Number of packages:        2

    Processor cores:
    ----------------
    Processor 1: package id=0x00      core id=0x00    APIC id=0x00  affinity mask=0x00000001
    Processor 2: package id=0x00      core id=0x01    APIC id=0x01  affinity mask=0x00000002
    Processor 3: package id=0x00      core id=0x02    APIC id=0x02  affinity mask=0x00000004
    Processor 4: package id=0x00      core id=0x03    APIC id=0x03  affinity mask=0x00000008
    Processor 5: package id=0x04      core id=0x00    APIC id=0x04  affinity mask=0x00000010
    Processor 6: package id=0x04      core id=0x01    APIC id=0x05  affinity mask=0x00000020
    Processor 7: package id=0x04      core id=0x02    APIC id=0x06  affinity mask=0x00000040
    Processor 8: package id=0x04      core id=0x03    APIC id=0x07  affinity mask=0x00000080

    NX bit supported:                Yes      x64 Capable:                     Yes      Supports HW Virtualization:      Yes
    Virtual Addr Bits:        48      Physical Addr Bits:       38
    OS CPU Count:              8      Processor Mask:     000000ff
    Min App Addr:       00010000      Max App Addr:       FFFEFFFF
    Page Size:              4096
    Memory Usage:            93%
    Total Physical:      8186 MB
    Avail Physical:       546 MB
    Total Page:         16372 MB
    Avail Page:          3167 MB
    Total Virtual:       4095 MB
    Avail Virtual:       4027 MB
    Avail Extended:         0 MB

Sme Build Date: Jul 21 2011
BuildNumbers:
    Sme:                  41415
    Base:                 39032
    CDVDAccessor:         39144
    FTPAccessor:          39061
    OstAccessor:          39065
    LdmDatabase:          39070
    PqiFile:              39412
    Raptor:               35959
    RetargetSystem:       39675
    SectorBuffer:         39060
    SmeKernelModeUtility: 24400
    SymSnap:              41372
    VirtualDisk:          39071

=================================================================
* 2011-10-05T10:38:14.4270000Z    Main Thread(17384)    
----------------------------------------------------------------------------------------------------
Starting Application Debug Log

* 2011-10-05T10:38:14.8780000Z    Main Thread(17384)        Context: SME : INFO
  .\SmeCommon.cpp(471)   Function: SmeCommon::Initialize
!--+============================== Starting Engine Initialization ==================================

* 2011-10-05T10:38:14.8780000Z    DumpDebug(16864)        Context: PROCESS : THREAD
New Thread is running at priority 0

* 2011-10-05T10:38:15.2730000Z    Main Thread(17384)    

Windows Mount Point Map
--------------------------------
[DRIVE_FIXED      ] C:\   -->   \\?\Volume{6198cd36-ecf7-11e0-a53e-806e6f6e6963}\   -->   
[DRIVE_FIXED      ] D:\   -->   \\?\Volume{6198cd37-ecf7-11e0-a53e-806e6f6e6963}\   -->   
[DRIVE_FIXED      ] E:\   -->   \\?\Volume{6198cd38-ecf7-11e0-a53e-806e6f6e6963}\   -->   

* 2011-10-05T10:38:15.2750000Z    Main Thread(17384)        Context: BASE : INFO
  .\OsVersion.cpp(2244)   Function: OsVersion::GetExchangeInfo
LoadHive ():Loading registry hive file:///C:/Windows/System32/config/software

* 2011-10-05T10:38:15.2730000Z    Main Thread(17384)        Context: DEVICE : INFO
  .\WindowsDeviceDiscovery.cpp(525)   Function: WindowsDeviceDiscovery::QueryDisks
-------------------------------- Initializing Windows VDS Interface --------------------------------

Disk Name:            \\?\CdRom0
 Address:             Port0Path0Target0Lun0
 Friendly Name:       TSSTcorp CDRWDVD TS-H492C ATA Device
 Adaptor Name:        IDE Channel
 Device Path:         \\?\ide#cdromtsstcorp_cdrwdvd_ts-h492c_______________de02____#5&90f392b&0&0.0.0#{53f56308-b6bf-11d0-94f2-00a0c91efb8b}
 VDS Guid:            2ae5c191-d685-494d-a5df-0a658c6a5de9
 Status:              Online
 Reserve Mode:        VDS_LRM_NONE
 Health:              VDS_H_HEALTHY
 Device Type:         FILE_DEVICE_DVD
 Media Type:          CD_ROM
 Size:                461733888
 Bytes Per Sector:    2048
 Sectors Per Track:   32
 Tracks Per Cylinder: 64
 Flags:               0
 Bus Type:            VDSBusTypeAtapi
 Partition Style:     VDS_PST_MBR
 Signature:           0001

Disk Name:            \\?\PhysicalDrive0
 Address:             Port2Path1Target0Lun0
 Friendly Name:       DELL PERC 5/i SCSI Disk Device
 Adaptor Name:        DELL PERC 5/i Integrated RAID Controller
 Device Path:         \\?\scsi#disk&ven_dell&prod_perc_5#i#6&e2da547&0&010000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
 VDS Guid:            e23f2d03-ddaa-40d4-a904-0002cb956aed
 Status:              Online
 Reserve Mode:        VDS_LRM_NONE
 Health:              VDS_H_HEALTHY
 Device Type:         FILE_DEVICE_DISK
 Media Type:          FixedMedia
 Size:                79456894976
 Bytes Per Sector:    512
 Sectors Per Track:   63
 Tracks Per Cylinder: 255
 Flags:               20864
 Bus Type:            VDSBusTypeRAID
 Partition Style:     VDS_PST_MBR
 Signature:           AFED20DE

Disk Name:            \\?\PhysicalDrive1
 Address:             Port2Path1Target1Lun0
 Friendly Name:       DELL PERC 5/i SCSI Disk Device
 Adaptor Name:        DELL PERC 5/i Integrated RAID Controller
 Device Path:         \\?\scsi#disk&ven_dell&prod_perc_5#i#6&e2da547&0&010100#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
 VDS Guid:            c0eaa490-33d7-4ca4-9ad3-866a7c8014c2
 Status:              Online
 Reserve Mode:        VDS_LRM_NONE
 Health:              VDS_H_HEALTHY
 Device Type:         FILE_DEVICE_DISK
 Media Type:          FixedMedia
 Size:                748129615872
 Bytes Per Sector:    512
 Sectors Per Track:   63
 Tracks Per Cylinder: 255
 Flags:               6656
 Bus Type:            VDSBusTypeRAID
 Partition Style:     VDS_PST_MBR
 Signature:           90EE6C4B

------------------------------- Uninitializing Windows VDS Interface -------------------------------

* 2011-10-05T10:38:17.0630000Z    CollectQueryData(PhyDrv0)(14000)        Context: PROCESS : THREAD
New Thread is running at priority 0

* 2011-10-05T10:38:17.0630000Z    CollectQueryData(PhyDrv_Total)(7960)        Context: PROCESS : THREAD
New Thread is running at priority 0

* 2011-10-05T10:38:17.0630000Z    Main Thread(17384)    
Device constructor: unique id: SgAFED20DE name: \\.\PhysicalDrive0

* 2011-10-05T10:38:17.0630000Z    ThrottleRunner(16704)        Context: PROCESS : THREAD
New Thread is running at priority 2

* 2011-10-05T10:38:17.0640000Z    Main Thread(17384)        Context: DEVICE : INFO
  .\WindowsDevice.cpp(1196)   Function: WindowsDevice::CheckKernelDeviceName
The kernel device name for \\.\PhysicalDrive0 is \Device\Harddisk0\DR0.

* 2011-10-05T10:38:17.0650000Z    Main Thread(17384)    
-------------------------------- Entering IsSanMetaDeviceDbg(v1.0) ---------------------------------
Doing SCSI inquiry on \\.\PhysicalDrive0.
GetScsiInquiry succeeded on DeviceIoControl for SCSIOP_INQUIRY.
      00 01 02 03 04 05 06 07   08 09 0A 0B 0C 0D 0E 0F
      ------------------------------------------------------------------
 000  00 00 05 02 5B 00 00 02 - 44 45 4C 4C 20 20 20 20 ....[...DELL    
 010  50 45 52 43 20 35 2F 69 - 20 20 20 20 20 20 20 20 PERC 5/i        
 020  31 2E 30 33 00 00 00 00 - 00 00 00 00 00 00 00 00 1.03............
 030  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
 040  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
 050  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
 060  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
 070  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

Device \\.\PhysicalDrive0 hasn't been found to be a known SAN device.
------------------------------------ Leaving IsSanMetaDeviceDbg ------------------------------------

* 2011-10-05T10:38:17.0670000Z    Main Thread(17384)        Context: DEVICE : INFO
  .\WindowsDevice.cpp(2730)   Function: WindowsDevice::SendATACommand2000
IOCTL_SCSI_RESCAN_BUS call to device \\.\PhysicalDrive0 failed (Not a SCSI device).

* 2011-10-05T10:38:17.0680000Z    Main Thread(17384)        Context: DEVICE : INFO
  .\Device.cpp(817)   Function: Device::GetIdentifyDeviceInfo
IDENTIFY DEVICE - sending ATA_COMMAND_IDENTIFY failed on \\.\PhysicalDrive0 (Not an ATA device).

* 2011-10-05T10:38:17.0640000Z    Main Thread(17384)        Context: DEVICE : INFO
  .\WindowsDevice.cpp(771)   Function: WindowsDevice::GetDeviceCharacteristics
----------------------------- Entering GetDeviceCharacteristics(v1.5) ------------------------------
GetDriveGeometry succeeded for \\.\PhysicalDrive0. Cyls: 9660 Hds: 255 Scts: 63 BPS: 512.
Media Type: Fixed.
Bus Type:   RAID.
Calling DeviceIoControl(IOCTL_DISK_GET_PARTITION_INFO).
IOCTL_DISK_GET_PARTITION_INFO returned 155189248 sector(s).
maxSectorCount is now 155189248 sector(s).
Calling DeviceIoControl (IOCTL_SCSI_GET_ADDRESS).
GetScsiFormatAndGeometry succeeded for \\.\PhysicalDrive0. returned. Cyls: 75776 Hds: 64 Scts: 32 BPS: 512 SctCnt: 155189248.
Product Name:  of device \\.\PhysicalDrive0.
Revision Level:  of device \\.\PhysicalDrive0.
Found serial number from calling GetScsiSerialNumber: 008651ddb76bdba00e001990cb30c201.
Location: .
Calling CanChangeDeviceAddressableSectors.
Model Name:  of device \\.\PhysicalDrive0.
The NT Drive Signature for \\.\PhysicalDrive0 is 2951553246.
Creating a media for \\.\PhysicalDrive0, with 2951553246 as the NT Drive Signature.
--------------------------------- Leaving GetDeviceCharacteristics ---------------------------------

* 2011-10-05T10:38:17.0830000Z    Main Thread(17384)        Context: DEVICE : INFO
  .\WindowsDevice.cpp(2964)   Function: WindowsDevice::CheckGoBackEnabled
GoBack is not active on device \\.\PhysicalDrive0

* 2011-10-05T10:38:17.1160000Z    Main Thread(17384)        Context: SME : INFO
  .\MbrRegion.cpp(3883)   Function: MbrRegion::GetDriveLayout
After Direct GetDriveLayout
Disk                 : 0
Sector               : 0
NT Signature         : AFED20DE
# Type Boot  SCyl SHead SSector  ECyl EHead ESector  Sector Before  Sector Count
- ---- ----  ------------------  ------------------  -------------  ------------
0   DE   00     0     1       1    12   254      63             63        208782
1   07   80    13     0       1  1022   254      63         208845     154946925
2   0F   00  1022     0       1  1022   254      63      155155770         16065
3   00   00     0     0       0     0     0       0              0             0

* 2011-10-05T10:38:17.1260000Z    Main Thread(17384)        Context: SME : ERR
  .\PartitionTable.cpp(256)   Function: PartitionTable::IsValid
Boot signature (0) is invalid.

* 2011-10-05T10:38:17.1580000Z    Main Thread(17384)        Context: BASE : INFO
  .\SymbolEngine.cpp(549)   Function: CSymbolEngine::GetDbgHelpAddress
The version of DBGHELP.DLL is 6.1.7600.16385.

* 2011-10-05T10:38:17.1260000Z    Main Thread(17384)        Context: RESULT_CLASS : RESULT
Error SME_MBR_PARTITION_TABLE_INVALID (E0BB0081): The partition table at sector %1 is invalid.
(UMI:V-*-187-129)

* 2011-10-05T10:38:17.1590000Z    Main Thread(17384)        Context: RESULT_CLASS : RESULT
a0bb0067
    1: 0
    2: Error E0BB0081: The partition table at sector %1 is invalid.
    3: 155155770
Warning SME_ERROR_GETTING_DRIVE_LAYOUT (A0BB0067): Could not get drive layout for drive 0.
Error SME_MBR_PARTITION_TABLE_INVALID (E0BB0081): The partition table at sector %1 is invalid.

* 2011-10-05T10:38:17.1260000Z    Main Thread(17384)        Context: SME : INFO
  .\MbrRegion.cpp(3883)   Function: MbrRegion::GetDriveLayout
After Direct GetDriveLayout
Disk                 : 0
Sector               : 155155770
NT Signature         : 00000000
# Type Boot  SCyl SHead SSector  ECyl EHead ESector  Sector Before  Sector Count
- ---- ----  ------------------  ------------------  -------------  ------------
0   00   00     0     0       0     0     0       0              0             0
1   00   00     0     0       0     0     0       0              0             0
2   00   00     0     0       0     0     0       0              0             0
3   00   00     0     0       0     0     0       0              0             0

* 2011-10-05T10:38:17.1600000Z    Main Thread(17384)        Context: SME : INFO
  .\WindowsDriveLayout.cpp(183)   Function: WindowsComputer::GetDriveLayout
After GetDriveLayout
DriveLayout for drive: AFED20DE
PartitionStyle       : MBR
PartitionCount       : 4

Part    StartingOffset    PartitionLength PN  PT  BI Recgnz HidSects
---- ----------------- ------------------ --  --  -- ------ --------
   0              7E00            65F1C00  1  DE   0      1       3F
   1           65F9A00         12789ADA00  2   7   1      1    32FCD
   2        127EFA7400             7D8200  0   F   0      0  93F7D3A
   3                 0                  0  0   0   0      0        0

* 2011-10-05T10:38:17.1600000Z    Main Thread(17384)        Context: SME : INFO
  .\MbrRegion.cpp(3883)   Function: MbrRegion::GetDriveLayout
After Direct GetDriveLayout
Disk                 : 0
Sector               : 0
NT Signature         : AFED20DE
# Type Boot  SCyl SHead SSector  ECyl EHead ESector  Sector Before  Sector Count
- ---- ----  ------------------  ------------------  -------------  ------------
0   DE   00     0     1       1    12   254      63             63        208782
1   07   80    13     0       1  1022   254      63         208845     154946925
2   0F   00  1022     0       1  1022   254      63      155155770         16065
3   00   00     0     0       0     0     0       0              0             0

* 2011-10-05T10:38:17.1610000Z    Main Thread(17384)        Context: SME : ERR
  .\PartitionTable.cpp(256)   Function: PartitionTable::IsValid
Boot signature (0) is invalid.

* 2011-10-05T10:38:17.1610000Z    Main Thread(17384)        Context: RESULT_CLASS : RESULT
Error SME_MBR_PARTITION_TABLE_INVALID (E0BB0081): The partition table at sector %1 is invalid.
(UMI:V-*-187-129)

* 2011-10-05T10:38:17.1620000Z    Main Thread(17384)        Context: RESULT_CLASS : RESULT
a0bb0067
    1: 0
    2: Error E0BB0081: The partition table at sector %1 is invalid.
    3: 155155770
Warning SME_ERROR_GETTING_DRIVE_LAYOUT (A0BB0067): Could not get drive layout for drive 0.
Error SME_MBR_PARTITION_TABLE_INVALID (E0BB0081): The partition table at sector %1 is invalid.

* 2011-10-05T10:38:17.1610000Z    Main Thread(17384)        Context: SME : INFO
  .\MbrRegion.cpp(3883)   Function: MbrRegion::GetDriveLayout
After Direct GetDriveLayout
Disk                 : 0
Sector               : 155155770
NT Signature         : 00000000
# Type Boot  SCyl SHead SSector  ECyl EHead ESector  Sector Before  Sector Count
- ---- ----  ------------------  ------------------  -------------  ------------
0   00   00     0     0       0     0     0       0              0             0
1   00   00     0     0       0     0     0       0              0             0
2   00   00     0     0       0     0     0       0              0             0
3   00   00     0     0       0     0     0       0              0             0

* 2011-10-05T10:38:17.1620000Z    Main Thread(17384)        Context: RESULT_CLASS : RESULT
Warning SME_DEVICE_UNSUPPORTED (A0BB006A): The device type is not supported.

* 2011-10-05T10:38:17.1630000Z    Main Thread(17384)        Context: SME : INFO
  .\RegionFactory.cpp(90)   Function: RegionFactory::Instantiate
Region for SME~Computer~SgAFED20DE~MAFED20DE is SME~Computer~SgAFED20DE~MAFED20DE~MAFED20DERegion-0

* 2011-10-05T10:38:17.1710000Z    Main Thread(17384)    
Device constructor: unique id: Sg90EE6C4B name: \\.\PhysicalDrive1

* 2011-10-05T10:38:17.1720000Z    Main Thread(17384)        Context: DEVICE : INFO
  .\WindowsDevice.cpp(1196)   Function: WindowsDevice::CheckKernelDeviceName
The kernel device name for \\.\PhysicalDrive1 is \Device\Harddisk1\DR1.

* 2011-10-05T10:38:17.1720000Z    Main Thread(17384)    
-------------------------------- Entering IsSanMetaDeviceDbg(v1.0) ---------------------------------
Doing SCSI inquiry on \\.\PhysicalDrive1.
GetScsiInquiry succeeded on DeviceIoControl for SCSIOP_INQUIRY.
      00 01 02 03 04 05 06 07   08 09 0A 0B 0C 0D 0E 0F
      ------------------------------------------------------------------
 000  00 00 05 02 5B 00 00 02 - 44 45 4C 4C 20 20 20 20 ....[...DELL    
 010  50 45 52 43 20 35 2F 69 - 20 20 20 20 20 20 20 20 PERC 5/i        
 020  31 2E 30 33 00 00 00 00 - 00 00 00 00 00 00 00 00 1.03............
 030  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
 040  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
 050  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
 060  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
 070  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

Device \\.\PhysicalDrive1 hasn't been found to be a known SAN device.
------------------------------------ Leaving IsSanMetaDeviceDbg ------------------------------------

* 2011-10-05T10:38:17.1740000Z    Main Thread(17384)        Context: DEVICE : INFO
  .\WindowsDevice.cpp(2730)   Function: WindowsDevice::SendATACommand2000
IOCTL_SCSI_RESCAN_BUS call to device \\.\PhysicalDrive1 failed (Not a SCSI device).

* 2011-10-05T10:38:17.1750000Z    Main Thread(17384)        Context: DEVICE : INFO
  .\Device.cpp(817)   Function: Device::GetIdentifyDeviceInfo
IDENTIFY DEVICE - sending ATA_COMMAND_IDENTIFY failed on \\.\PhysicalDrive1 (Not an ATA device).

* 2011-10-05T10:38:17.1750000Z    CollectQueryData(PhyDrv1)(7132)        Context: PROCESS : THREAD
New Thread is running at priority 0

* 2011-10-05T10:38:17.1710000Z    Main Thread(17384)        Context: DEVICE : INFO
  .\WindowsDevice.cpp(771)   Function: WindowsDevice::GetDeviceCharacteristics
----------------------------- Entering GetDeviceCharacteristics(v1.5) ------------------------------
GetDriveGeometry succeeded for \\.\PhysicalDrive1. Cyls: 90954 Hds: 255 Scts: 63 BPS: 512.
Media Type: Fixed.
Bus Type:   RAID.
Calling DeviceIoControl(IOCTL_DISK_GET_PARTITION_INFO).
IOCTL_DISK_GET_PARTITION_INFO returned 1461190656 sector(s).
maxSectorCount is now 1461190656 sector(s).
Calling DeviceIoControl (IOCTL_SCSI_GET_ADDRESS).
GetScsiFormatAndGeometry succeeded for \\.\PhysicalDrive1. returned. Cyls: 713472 Hds: 64 Scts: 32 BPS: 512 SctCnt: 1461190656.
Product Name:  of device \\.\PhysicalDrive1.
Revision Level:  of device \\.\PhysicalDrive1.
Found serial number from calling GetScsiSerialNumber: 00c21440b76cdba00e001990cb30c201.
Location: .
Calling CanChangeDeviceAddressableSectors.
Model Name:  of device \\.\PhysicalDrive1.
The NT Drive Signature for \\.\PhysicalDrive1 is 2431544395.
Creating a media for \\.\PhysicalDrive1, with 2431544395 as the NT Drive Signature.
--------------------------------- Leaving GetDeviceCharacteristics ---------------------------------

* 2011-10-05T10:38:17.1780000Z    Main Thread(17384)        Context: DEVICE : INFO
  .\WindowsDevice.cpp(2964)   Function: WindowsDevice::CheckGoBackEnabled
GoBack is not active on device \\.\PhysicalDrive1

* 2011-10-05T10:38:17.2140000Z    Main Thread(17384)        Context: SME : INFO
  .\MbrRegion.cpp(3883)   Function: MbrRegion::GetDriveLayout
After Direct GetDriveLayout
Disk                 : 1
Sector               : 0
NT Signature         : 90EE6C4B
# Type Boot  SCyl SHead SSector  ECyl EHead ESector  Sector Before  Sector Count
- ---- ----  ------------------  ------------------  -------------  ------------
0   07   00     1     0       1  1023   254      63          16065    1362231675
1   07   00  1023     0       1  1023   254      63     1362247740      98928270
2   00   00     0     0       0     0     0       0              0             0
3   00   00     0     0       0     0     0       0              0             0

* 2011-10-05T10:38:17.2150000Z    Main Thread(17384)        Context: SME : INFO
  .\WindowsDriveLayout.cpp(183)   Function: WindowsComputer::GetDriveLayout
After GetDriveLayout
DriveLayout for drive: 90EE6C4B
PartitionStyle       : MBR
PartitionCount       : 4

Part    StartingOffset    PartitionLength PN  PT  BI Recgnz HidSects
---- ----------------- ------------------ --  --  -- ------ --------
   0            7D8200         A26402F600  1   7   0      1     3EC1
   1        A264807800          BCB0D1C00  2   7   0      1 5132403C
   2                 0                  0  0   0   0      0        0
   3                 0                  0  0   0   0      0        0

* 2011-10-05T10:38:17.2150000Z    Main Thread(17384)        Context: SME : INFO
  .\RegionFactory.cpp(90)   Function: RegionFactory::Instantiate
Region for SME~Computer~Sg90EE6C4B~M90EE6C4B is SME~Computer~Sg90EE6C4B~M90EE6C4B~M90EE6C4BRegion-0

* 2011-10-05T10:38:17.2160000Z    Main Thread(17384)        Context: SME : INFO
  .\WindowsVolumeHandle.cpp(352)   Function: WindowsVolumeHandle::GetHandle
WindowsVolume: \\?\Volume{6198cd37-ecf7-11e0-a53e-806e6f6e6963} opened with handle 00000828

* 2011-10-05T10:38:17.2160000Z    Main Thread(17384)        Context: VOLUME_MGT : INFO
  .\Volume.cpp(226)   Function: Volume::Volume
Creating VM90EE6C4BRegion-0-1 in BgM90EE6C4BRegion-0 from disk 1

* 2011-10-05T10:38:17.2720000Z    Main Thread(17384)        Context: VOLUME_MGT : INFO
  .\Volume.cpp(274)   Function: Volume::Volume
Finished creating VM90EE6C4BRegion-0-1 in BgM90EE6C4BRegion-0 from disk 1

* 2011-10-05T10:38:17.2720000Z    Main Thread(17384)        Context: SME : INFO
  .\WindowsVolumeHandle.cpp(352)   Function: WindowsVolumeHandle::GetHandle
WindowsVolume: \\?\Volume{6198cd38-ecf7-11e0-a53e-806e6f6e6963} opened with handle 0000082C

* 2011-10-05T10:38:17.2720000Z    Main Thread(17384)        Context: VOLUME_MGT : INFO
  .\Volume.cpp(226)   Function: Volume::Volume
Creating VM90EE6C4BRegion-0-2 in BgM90EE6C4BRegion-0 from disk 1

* 2011-10-05T10:38:17.3700000Z    Main Thread(17384)        Context: VOLUME_MGT : INFO
  .\Volume.cpp(274)   Function: Volume::Volume
Finished creating VM90EE6C4BRegion-0-2 in BgM90EE6C4BRegion-0 from disk 1

* 2011-10-05T10:38:17.4100000Z    Main Thread(17384)        Context: SME : INFO
  .\SmeCommon.cpp(489)   Function: SmeCommon::Initialize
--------------------------------------- DiscoRoot Initialize ---------------------------------------

* 2011-10-05T10:38:17.4800000Z    Main Thread(17384)        Context: TIMING : INFO
SmeCommon::Initialize (Pre-Apply)
    Result: Success.

CPU Speed: 1995MHz
TimingData
  App Total                                                     :        1      3.088
  Section Total                                                 :        1      3.088
  Path::LinkFileAccessor                                        :      218      0.025   0.000113
  Path::GetString ... Segmentize                                :       23      0.000   0.000002
  Path::GetString                                               :       62      0.000   0.000002
  OSFileAccessor::Parse                                         :      408      0.023   0.000056
    OSFileAccessor::NormalizeOsPath                             :       28      0.006   0.000203
      GetOnDiskPathName                                         :       28      0.002   0.000072
      LocallyMappedPathToUNCPath                                :       28      0.003   0.000092
    OSFileAccessor::IsRemovableMedia                            :       28      0.016   0.000581
  Computer Initialization                                       :        1      2.112
  Init All Devices                                              :        1      1.942
  Init Windows Devices                                          :        1      1.942
  ThrottledObject:\\.\PhysicalDrive0                            :        5      0.000   0.000001
  Init Windows device \\.\PhysicalDrive0                        :        1      0.099
  ThrottleRunner                                                :        5      0.000   0.000002
  SB Cache Init                                                 :       10      0.000   0.000002
  SB Cache Read                                                 :        5      0.060   0.011965
  NT SP:PhyDrv0:Read                                            :        1      0.019
  ThrottledObject:\\.\PhysicalDrive1                            :        3      0.000   0.000001
  Init Windows device \\.\PhysicalDrive1                        :        1      0.044
  SB Cache Init                                                 :        6      0.000   0.000002
  SB Cache Read                                                 :        3      0.035   0.011831
  Init all diskgroups                                           :        1      0.155
  Init Dynamic diskgroups                                       :        1      0.000
  IsLdm(MAFED20DERegion-0)                                      :        1      0.000
  IsLdm(M90EE6C4BRegion-0)                                      :        1      0.000
  Init BasicDiskGroup BgM90EE6C4BRegion-0                       :        1      0.155
  Bitmap::Constructor                                           :        6      0.000   0.000000
   Init Volume VM90EE6C4BRegion-0-1                             :        1      0.056
  VolumeSP \\?\Volume{6198cd37-ecf7-11e0-a53e-806e6f6e6963}:Read:        2      0.055   0.027333
  SB Cache Init                                                 :        2      0.000   0.000002
  SB Cache Read                                                 :        2      0.055   0.027334
    FSFactory::Create(1) BasicDiskVolume-M90EE6C4BRegion-0-1    :        1      0.001
    DG::GenerateMetaData BasicDiskVolume-M90EE6C4BRegion-0-1    :        1      0.000
   Init Volume VM90EE6C4BRegion-0-2                             :        1      0.098
  VolumeSP \\?\Volume{6198cd38-ecf7-11e0-a53e-806e6f6e6963}:Read:        2      0.097   0.048732
  SB Cache Init                                                 :        2      0.000   0.000002
  SB Cache Read                                                 :        2      0.097   0.048733
    FSFactory::Create(1) BasicDiskVolume-M90EE6C4BRegion-0-2    :        1      0.000
    DG::GenerateMetaData BasicDiskVolume-M90EE6C4BRegion-0-2    :        1      0.000
  Enumerate Snapshot Devices                                    :        1      0.014
  Init InstalledSoftwares                                       :        1      0.025
  File Open:          fstab                                     :        1      0.001
  File Open:          fstab                                     :        1      0.001
  sme init                                                      :        1      0.069

* 2011-10-05T10:38:17.4810000Z    Main Thread(17384)        Context: SME : INFO
Partition Info:
Computer: HAL

DiskGroup: SME~Computer~UnknownDiskGroupMAFED20DERegion-0 (Unknown): 74 GB
DL  A L FileSys Label                Clust FS Size FS Used DN StartSector   EndSector     PT Layout   Rep FS Serial Number     Segment Name              Volume Name
=== = = ======= ==================== ===== ======= ======= == ============= ============= == ======== === ==================== ========================= =========================

DiskGroup: SME~Computer~BgM90EE6C4BRegion-0 (Basic): 697 GB
DL  A L FileSys Label                Clust FS Size FS Used DN StartSector   EndSector     PT Layout   Rep FS Serial Number     Segment Name              Volume Name
=== = = ======= ==================== ===== ======= ======= == ============= ============= == ======== === ==================== ========================= =========================
      P                                    7.81 MB          1            63         16065                                      SM90EE6C4BRegion-0-3
D:    P NTFS                          4096  650 GB  123 GB  1         16065    1362247740 07 Simple                 2933617391 SM90EE6C4BRegion-0-1      VM90EE6C4BRegion-0-1
E:    P NTFS    AXIS                  4096 47.2 GB 11.5 GB  1    1362247740    1461176010 07 Simple                  809183265 SM90EE6C4BRegion-0-2      VM90EE6C4BRegion-0-2
      P                                    7.15 MB          1    1461176010    1461190656                                      SM90EE6C4BRegion-0-4

Installed Software:

Known Threads:
    CollectQueryData(PhyDrv1)(7132)
    CollectQueryData(PhyDrv_Total)(7960)
    CollectQueryData(PhyDrv0)(14000)
    ThrottleRunner(16704)
    DumpDebug(16864)
    Main Thread(17384)

* 2011-10-05T10:38:17.4800000Z    Main Thread(17384)        Context: SME : INFO
  .\SmeCommon.cpp(172)   Function: DumpSystem

================================ Object Mappings - ObjectId/Generic ================================

Computer: /Computer#0
     SME~Computer

   Device: /Computer#0/Device#0
        SME~Computer~SgAFED20DE

      Media: /Computer#0/Device#0/Media#0
           SME~Computer~SgAFED20DE~MAFED20DE

         Region (Unknown): /Computer#0/Device#0/Media#0/Region#0
              SME~Computer~SgAFED20DE~MAFED20DE~MAFED20DERegion-0

   Device: /Computer#0/Device#1
        SME~Computer~Sg90EE6C4B

      Media: /Computer#0/Device#1/Media#0
           SME~Computer~Sg90EE6C4B~M90EE6C4B

         Region (MBR): /Computer#0/Device#1/Media#0/Region#0
              SME~Computer~Sg90EE6C4B~M90EE6C4B~M90EE6C4BRegion-0

            Partition: /Computer#0/Device#1/Media#0/Region#0/Partition#0
                 SME~Computer~Sg90EE6C4B~M90EE6C4B~M90EE6C4BRegion-0~P16065

            Partition: /Computer#0/Device#1/Media#0/Region#0/Partition#1
                 SME~Computer~Sg90EE6C4B~M90EE6C4B~M90EE6C4BRegion-0~P1362247740

   Disk Group (Unknown): /Computer#0/Disk Group[Unknown]#0
        SME~Computer~UnknownDiskGroupMAFED20DERegion-0

   Disk Group (Basic): /Computer#0/Disk Group#0
        SME~Computer~BgM90EE6C4BRegion-0

      Segment: /Computer#0/Disk Group#0/Segment#0
           SME~Computer~BgM90EE6C4BRegion-0~SM90EE6C4BRegion-0-3

      Segment: /Computer#0/Disk Group#0/Segment#1
           SME~Computer~BgM90EE6C4BRegion-0~SM90EE6C4BRegion-0-1

      Segment: /Computer#0/Disk Group#0/Segment#2
           SME~Computer~BgM90EE6C4BRegion-0~SM90EE6C4BRegion-0-2

      Segment: /Computer#0/Disk Group#0/Segment#3
           SME~Computer~BgM90EE6C4BRegion-0~SM90EE6C4BRegion-0-4

      Volume: /Computer#0/Disk Group#0/Volume#0
           SME~Computer~BgM90EE6C4BRegion-0~VM90EE6C4BRegion-0-1

         Volume Replicant: /Computer#0/Disk Group#0/Volume#0/Volume Replicant#0
              SME~Computer~BgM90EE6C4BRegion-0~VM90EE6C4BRegion-0-1~R1

         File System (NTFS): /Computer#0/Disk Group#0/Volume#0/File System#0
              SME~Computer~BgM90EE6C4BRegion-0~VM90EE6C4BRegion-0-1~Fs1

      Volume: /Computer#0/Disk Group#0/Volume#1
           SME~Computer~BgM90EE6C4BRegion-0~VM90EE6C4BRegion-0-2

         Volume Replicant: /Computer#0/Disk Group#0/Volume#1/Volume Replicant#0
              SME~Computer~BgM90EE6C4BRegion-0~VM90EE6C4BRegion-0-2~R1

         File System (NTFS): /Computer#0/Disk Group#0/Volume#1/File System#0
              SME~Computer~BgM90EE6C4BRegion-0~VM90EE6C4BRegion-0-2~Fs1

* 2011-10-05T10:38:17.4820000Z    Main Thread(17384)        Context: SME : INFO
  .\SmeCommon.cpp(522)   Function: SmeCommon::Initialize
!--------------------------------- Finished Engine Initialization ----------------------------------

* 2011-10-05T10:38:25.8220000Z    Main Thread(17384)        Context: PROCESS : THREAD
  .\Thread.cpp(739)   Function: BaseProcess::WaitForThread
Waiting for thread "DumpDebug(16864)" to exit with timeout 1000

* 2011-10-05T10:38:25.8220414Z    DumpDebug(16864)        Context: PROCESS : THREAD
Thread is exiting with code 0

* 2011-10-05T10:38:25.8224649Z    Main Thread(17384)        Context: SECTOR_BUFFER : INFO
  .\WindowsVolumeHandle.cpp(328)   Function: WindowsVolumeHandle::ClosePlatformHandle
WindowsVolumeHandle::CloseWin32Handle(00000828) succeeded

* 2011-10-05T10:38:25.8225486Z    Main Thread(17384)        Context: SME : INFO
  .\WindowsVolumeHandle.cpp(108)   Function: WindowsVolumeHandle::~WindowsVolumeHandle
WindowsVolumeHandle: \\?\Volume{6198cd37-ecf7-11e0-a53e-806e6f6e6963} closed

* 2011-10-05T10:38:25.8226641Z    Main Thread(17384)        Context: SECTOR_BUFFER : INFO
  .\WindowsVolumeHandle.cpp(328)   Function: WindowsVolumeHandle::ClosePlatformHandle
WindowsVolumeHandle::CloseWin32Handle(0000082C) succeeded

* 2011-10-05T10:38:25.8227397Z    Main Thread(17384)        Context: SME : INFO
  .\WindowsVolumeHandle.cpp(108)   Function: WindowsVolumeHandle::~WindowsVolumeHandle
WindowsVolumeHandle: \\?\Volume{6198cd38-ecf7-11e0-a53e-806e6f6e6963} closed

* 2011-10-05T10:38:25.8233751Z    Main Thread(17384)    
Device destructor: unique id: SgAFED20DE name: \\.\PhysicalDrive0

* 2011-10-05T10:38:25.8235131Z    CollectQueryData(PhyDrv0)(14000)        Context: PROCESS : THREAD
Thread is exiting with code 0

* 2011-10-05T10:38:25.8235187Z    Main Thread(17384)        Context: PROCESS : THREAD
  .\Thread.cpp(701)   Function: BaseProcess::WaitForThread
Waiting for thread "CollectQueryData(PhyDrv0)(14000)" to exit

* 2011-10-05T10:38:25.8237997Z    Main Thread(17384)    
Device destructor: unique id: Sg90EE6C4B name: \\.\PhysicalDrive1

* 2011-10-05T10:38:25.8239278Z    Main Thread(17384)        Context: PROCESS : THREAD
  .\Thread.cpp(701)   Function: BaseProcess::WaitForThread
Waiting for thread "CollectQueryData(PhyDrv1)(7132)" to exit

* 2011-10-05T10:38:25.8239275Z    CollectQueryData(PhyDrv1)(7132)        Context: PROCESS : THREAD
Thread is exiting with code 0

* 2011-10-05T10:38:25.8243993Z    Main Thread(17384)        Context: PROCESS : THREAD
  .\Thread.cpp(701)   Function: BaseProcess::WaitForThread
Waiting for thread "CollectQueryData(PhyDrv_Total)(7960)" to exit

* 2011-10-05T10:38:25.8243938Z    CollectQueryData(PhyDrv_Total)(7960)        Context: PROCESS : THREAD
Thread is exiting with code 0

* 2011-10-05T10:38:25.8247569Z    Main Thread(17384)        Context: PROCESS : THREAD
  .\Thread.cpp(701)   Function: BaseProcess::WaitForThread
Waiting for thread "ThrottleRunner(16704)" to exit

* 2011-10-05T10:38:25.8645917Z    ThrottleRunner(16704)        Context: PROCESS : THREAD
Thread is exiting with code 0

Chris Riley's picture

There's your problem:

* 2011-10-05T10:38:17.1260000Z    Main Thread(17384)        Context: RESULT_CLASS : RESULT
Error SME_MBR_PARTITION_TABLE_INVALID (E0BB0081): The partition table at sector %1 is invalid.
(UMI:V-*-187-129)

* 2011-10-05T10:38:17.1590000Z    Main Thread(17384)        Context: RESULT_CLASS : RESULT
a0bb0067
    1: 0
    2: Error E0BB0081: The partition table at sector %1 is invalid.
    3: 155155770
Warning SME_ERROR_GETTING_DRIVE_LAYOUT (A0BB0067): Could not get drive layout for drive 0.
Error SME_MBR_PARTITION_TABLE_INVALID (E0BB0081): The partition table at sector %1 is invalid.

Dragonnet's picture

Thank you......

 

Umm,  how do I fix that?

 

David

HSobers's picture

Hi there- I have the same problem with this product as well. I've tried it within a HyperV machine and have tried it on physical machines with the same problem- i.e can't see drive C: Both systems were Windows 2008 R2.

Anyone with a fix for this? Symantec, do you have a patch to fix this problem.

DublinTech's picture

Hi,

 

I'm also seeing the same problem, on random Hyper V guests.  Works fine for some clients but does not see the C drive on some other guests with the same spec.

Any fix on this ?

Thanks,

Miovel's picture

I have the same problem on one of our HP Proliant ML350 G5 server with Windows Server 2008 R2. Here is the debug.txt. I hope someone from Symantec Support team finally fix this issue. It is a pain to find in new product more and more bugs.

 

AttachmentSize
debug.txt 27.27 KB
jbrock's picture

Has anyone come up with a fix for this.  I am having this problem on an HP ML250 G5.  I have 4x73.2GB drives configured with two RAID 1 (2x73.2GB).  I have installed Windows 2008 R2 with SP1 on the first array and configured the secondary array for DATA.  I have installed SSR 2011 and applied SP1.  Still no dice.  I can only see the "D" volume in SSR.  I have run the FIXVSS08 and that did not resolve the issue either.  Any suggestions?  This a fully licensed, purchased product and would like it to work.  Thanks.

Petr David's picture

Could you please check PartInfo.txt for warning messages? Please follow the TechNote TECH68773

Miovel's picture

Here is patinfo.txt.

I have located these two warnings in the log:

WARNING: Begin CHS does not match start sector LBA in partition above.
WARNING: Partition above extends beyond the end of disk.

I have shrinked the problematic volume (8MB) and after that it show C:\ finally.

Thank you for help!

AttachmentSize
partinfo.txt 19.39 KB
vspete's picture

I recently built up a new 64-bit windows 7 workstation using Intel RST. SSR2011_10.0.1 does not detect the "C" Drive on this machine.

The install required a clean install and partitioned the physical "C" drive using  a GPT partition structure. PartionInfo.txt indicates two warnings (checksum related).

Does anyone know how to fix? BTW, Window 7 Ultimate Backup utility has no issues imaging this drive....

Many thanks,

Pete

AttachmentSize
partinfo.txt 54.57 KB
AirGig's picture

I also encountered this problem with the C disk drive failing to show up in BackupExec System Recovery 2011 (BESR) version 10.0.0.0 and 10.0.0.1 after installing Windows Server 2008 R2 with SP1 on a HP ML350 G5 server with an E200i Array Controller in RAID 10 configuration.

The C drive was configured to use the full space of all the drives in the array, so there was only one partition.

Like others, I initially thought the problem with seeing no C drive was related to a missing driver or the drive geometry (CHS) or partition having the wrong alignment, but ultimately I found the warnings in PartInfo were inconsequential to my situation.

I fixed the problem by setting the C drive partition size to a multiple of 1024.

For example, during the HP SmartStart assisted operating system installation, SmartStart offered the option of making the C drive partion the maximum size of the available drive space, which was 425504 (415.53125 GB).  While Windows Disk Manager had no problem seeing and booting a drive that size, evidently, BESR completely disliked it and refused to show the C drive in the list of drives to backup!

Many tired hours later, after reloading the ML350 multiple times, on a hunch instigated by other comments about making the partition a few megabytes smaller (but how many!?), I went for simplicity and reduced the partition size to 415GB and that, fortunately, did the trick!

Hope someone else finds this information helpful and aggravation reducing!