Hi Jan,

Are C: and D: on 2 separate disks?

-Thanks,
Pravin

Hi Pravin

no its one disk in raid 5 with 2 pati.

Hi Jan,

Can you please execute smedump.exe and partinfo.exe from C:\Program Files\Symantec\Symantec System Recovery\Utility folder.

The tools will generate 2 text files. Can you please attach those files here?

Another workaround could be to resize/shrink the c: with small value and see if c: drive is enumerated

-Thanks,
Pravin

Hi Pravin

super, thanks

Hi Pravin

you can connect to it right now if you will see the problem.

i send you a attach fil with info.

thanks jan

Hi Pravin

have you look at it ???

thanks Jan

Hi Jan,

I'm not able to run team viewer on my machine. I'll share you webex link in this forums personal message. Please check for message in inbox.

-Thanks,
Pravin

Hi Pravin

no problem with the c drive but after we have made the change, we got problem with the other drive, it cant backup that drive now

please help again !!!

Hi Jan,
What is the error you are getting?

-Thanks,
Pravin

Hi Pravin

-Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service. Please check application event log for VSS errors. Error code: EndCreateSnapshotSet (-2147212300).

(UMI:V-281-1267-14)

Hi Jan,

This looks VSS failure for particular drive. Please refer to http://www.symantec.com/docs/TECH200584 for more details and solutions.

-Thanks,
Pravin

Hi Pravin

it still dosnt work every time it have made a backup of c:\ it wont take backup of e:\ , but if i restart the server it can take backup of e:\ , after that it take backup of c:\ and then it cant take backup of e:\ again.

please help me, i am going nuts !!!

Hi Pravin

i am ready :-)