system reocvery desktop edition 2013 trial issue
I am having an issue with system recovery desktop edition on windows 8 64bit.
the main service crashes due to ntdll.dll
the full information from event viewer is as follows:
Faulting application name: VProSvc.exe, version: 22.214.171.124600, time stamp: 0x506769d8
Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405
Exception code: 0xc0000374
Fault offset: 0x00000000000ea485
Faulting process ID: 0x6a4
Faulting application start time: 0x01ce39b8c8d43e38
Faulting application path: C:\Program Files\Symantec\Symantec System Recovery\Agent\VProSvc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: f4c0349e-a5fd-11e2-be6b-0015af2893f2
Faulting package full name:
Faulting package-relative application ID:
the service does restart. once this problem has been solved I will be happy to buy the product.