It's managed SEP client or Unmanaged SEP client ?
If managed Client See below articles
How to turn off Active Scan when new definitions arrive
About the file cache
If Unmanaged Client See below steps.
Try this and change the registry entry
You must set the following registry value: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\Quarantine\DefWatchMode=3 (REG_DWORD).
DefWatchMode
value action
0 Automatically repair and restore files in Quarantine silently
1 Repair the files in Quarantine silently without restoring
2 Prompt user
3 Do nothing
If you wont be able to modify the registry if the tamper protection is enabled. disable it for a min make the changes
Enabling, disabling, and configuring Tamper Protection in Endpoint Protection on unmanaged Clients
http://www.symantec.com/business/support/index?page=content&id=TECH102688