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System state backup fail with status 50

Created: 26 Sep 2013 | 6 comments

Hi All,

I am having the same error. Is there any solution for this issue?

My Client is using Windows 2008. NBU version 6.5.6

My media server is stage on AIX nbu version 7.5.0.4.

 

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Operating Systems:

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Nagalla's picture

hi Rightander,

please start a new thread with failed job detail status and the VSS writere status.. along with the OS and netbackup versions. 

Mark_Solutions's picture

What is your policy selection list?

It can be touchy if you specify System State for a 2008 client - use Shadow Copy Components instead

Having said that you should really upgrade your client as 6.5.6 is end of life so please bring it up to 7.5.0.4 as soon as possible

Authorised Symantec Consultant

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Marianne's picture

In addition to above excellent advice, there have been MANY fixes for W2008 SCC backups since NBU 7.1.x. So, you really need to upgrade your client.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

righthanded's picture

I have upgraded the client to version 7.5.0.4 . The error still occured when backup Shadow Copy Components.

Marianne's picture

So, now we know the problem is not with NBU.

Please post all text in Details tab of the failed job.

Create bpbkar and bpfis log folders for further troubleshooting.

Use Windows backup to backup SCC to disk on the client. What is the result?

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

mnakhan's picture

Staus 50 usually refers to a process crashing (or being killed by anti virus / access protection)