System State backup fails with error
Hi, I have a Windows Server 2008 R2 server with Backup Exec 2012, fully updated, getting an error when it backs up the local server's system state. The error is:
V-79-57344-65245 - A failure occurred accessing the object list.
The item \\server.domain.com\System?State\System Files\System Files in use - skipped.
I've followed the link the in the error and have read/tried all the associated articles. There is plenty of disk space available for the snapshot. I have searched the registry for the use of / instead of \ in system paths (but am not convinced I searched everywhere required). One of the articles mentions looking in the debug log. I don't know how to do this, though. Do I need to turn on the debug log somehow first? And then how do I see the log afterward?
The goal is to see the offending system file to know what the problem is, specifically, instead of just searching the registry until my eyes go cross-eyed.
Thanks in advance for any help.