system state restore issue
Hi All,
We are rebuilding the Windows 2003 Enterprise client server which was crashed 2 days before. Below are the steps we followed.
1. same OS with correct MP & patches as were in the earlier installed.
2. Installed the Netbackup 6.5.3 in D:/ Drive.
3. C:/ drive has been restored successfully.
4. But the restore failed when started the Shadow copy components & system state. Restore goes fine with system services but i am getting the below error when the restore starts restore on system state.
Error: system state:/ cannot create directory host <hostname> (Wnidows 32 The system cannot find the specified path)
Below is the directory structure in the backup
Hostname
|--C:/
|-- D:/
|--Shadow copy components
| |-- System services
|
|--- System state
Here the issue is system state. It is listed as seperate drive in the backup. I saw Most of the backup contains the System state under the shadow copy components. so if we restore the Shadow copy components it will restore both sysytem state & system services toghther. I never faced use in that.
But in this server backup it is listed seperatly and iam not able to restore back to original location. Iam getting the above error.
How to restore the system state. Please suggest me.
Thanks in advance.
Comments 8 Comments • Jump to latest comment
R U trying to use Bare Metal Restore?
is that The same hardware?
Claudio Veronezi Mendes
IT Manager at Lb2 Consultoria
Londrina - Pr - Brazil
Try to use this procedure, we have used it many times with success.
HOWTO: Use NetBackup to perform a restore for a total and complete recovery of Windows XP, 2000, 2003, or 2008 client(s) that includes C: (and other system) drive(s), Shadow Copy Component, and/or System_State from a reliable full Windows-NT backup without IDR or BMR in the event of a Disaster (or need to fall back to a known working state).
The procedure also describe what log are needed to debug the restore.
Assumption is the mother of all mess ups.
If this post answered your'e qustion - Please mark as a soloution.
The document above is an excellent walkthrough - the steps lined out are pretty basic, but its also good to have to calm your nerves when working through a potentially stressful outage/restore situation.
Does anyone know if Symantec has released a similar document for Windows 2008?
****EDIT****
I realize the header of the technote references 2008 clients, but surely something has changed.
HOWTO: Use NetBackup to perform a restore for a total and complete recovery of Windows 2008 client(s) that includes C: (and other system) drive(s), Shadow Copy Component, and System_State from a reliable full Windows-NT backup without IDR or BMR in the event of a Disaster (or need to fall back to a known working state).
***EDIT***
Altho' the date of this is older than the one that referenced it.
Regards Andy
"Have you still got the box it came in?"
I did not notice that link.
It appears the only major difference is the removal of the w2koption
Hi all,
Thanks for the suggestions.
I am already having the same doc and Iam following the same instructions.
everything went smooth till the C:/ drive restore.
Restore failed when we start the restore for shadow copy components and system state.
Can't create file: system state:\ (Win 32 2: The system cannot find the file specified)
Thanks,
Parthiban
Issue resolved after installing the Correct version of the Netbackup client server.
It was 6.5.5 before crash. but the server team installed 6.5 only. We found it after lots of battles. The doc above is excellent.
Thanks all for the solution.
You Rock !!!
-Parthiban
if you were unsure, it was covered in the doc:
"...
3. Install NetBackup Client.
Install the same version of the NetBackup Client for Windows as it was during the backup, including any necessary patches. Do not install a newer (higher) version than the master server.
If the client version is not known, the version file (<install_path>\VERITAS\NetBackup\version.txt) can be restored from the backup image of the client to an alternate location on the master or a media server and examined.
..."
Regards Andy
"Have you still got the box it came in?"
Would you like to reply?
Login or Register to post your comment.