System.NullReferenceException from Get Computer Info component
I am trying to use Get Computer Info component to use within a monitoring Workflow to determine free disk space on a number of servers within our Altiris infrastructure.
We have a Domain forest consisiting of a toplevel ad.sys and 4 child domains dom1, 2 3 and 4
We have service accounts for each domain that have full admin access on the Altiris servers in that domain.
For every domain except dom4 get Computer Info is working perfectly. But in dom4 I get the following error :-
Get Computer Info
Object reference not set to an instance of an object.
System.NullReferenceException: Object reference not set to an instance of an object. at LogicBase.Components.Default.ComputerInfoType..ctor(String host, Boolean useImpersonation, String userName, String password) at LogicBase.Components.Default.GetComputerInfo.Run(IData data) at LogicBase.Core.ExecutionEngine.SinglePathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context) at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.RunComponent(TLExecutionContext context, IData data, IOrchestrationComponent comp)
What is strange is the account Im using I know has full admin access, also I have checked things like RPC are running on the server.
I cant understand what may be wrong at either end and was wondering if anyone had seen this issue before and knew any way around it or what to adjust on the server I am trying to check ?
Many tanks for any help.