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Systems have become slow after installing SEP 12.1 ru2 from McAfee ePO

Created: 13 Mar 2013 | Updated: 18 Mar 2013 | 8 comments

Nagaraj Kukke Partner

This issue has been solved. See solution.

Hello Support,

Recently we have migrated antivirus from Mcafee to SEP in our network, we have 2Gb of ram and processor above dual core in all systems, after successfull implementation we are facing lots of slowness issue in the systems, please give me few tips were i can fine tune for better system performance of all our systems.

Regards,

Nagaraj Kukke

Operating Systems:

Windows Server (2003/2008)

Discussion Filed Under:

Security, Endpoint Protection (AntiVirus) - 12.x, Endpoint Protection (AntiVirus), Best Practice, Features, Performance, Windows Server (2003/2008)

Group Ownership:

PartnerNet Group

PartnerNet Group

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Brian81 Trusted Advisor

Systems have become slow after installing SEP 12.1 ru2 from McAfee ePO - Comment:13 Mar 2013 : Link

What components do you have installed? What features are you using?

Is the slowness ongoing or does it happen only at certain times (ie. copying file to network?)

SEP Knowledge Base

Endpoint SWAT

Nagaraj Kukke Partner

Systems have become slow after installing SEP 12.1 ru2 from McAfee ePO - Comment:13 Mar 2013 : Link

installed with full feature and weekly full scan updated

Regards,

nagaraj kukke

Thanks & Regards,

Nagaraj Kukke

Brian81 Trusted Advisor

Systems have become slow after installing SEP 12.1 ru2 from McAfee ePO - Comment:13 Mar 2013 : Link

So it is constantly slow?

SEP Knowledge Base

Endpoint SWAT

Nagaraj Kukke Partner

Systems have become slow after installing SEP 12.1 ru2 from McAfee ePO - Comment:13 Mar 2013 : Link

s its too slow like system responce is very late

Thanks & Regards,

Nagaraj Kukke

Brian81 Trusted Advisor

Systems have become slow after installing SEP 12.1 ru2 from McAfee ePO - Comment:13 Mar 2013 : Link

In addition, you can go thru these KB articles which give details on improving overall performance:

Best practices to improve low performance.

Article:HOWTO55872

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Created: 2011-07-08

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Updated: 2012-04-17

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Article URL http://www.symantec.com/docs/HOWTO55872

Improving client and server performance

Article:HOWTO81048

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Created: 2012-10-24

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Updated: 2013-01-30

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Article URL http://www.symantec.com/docs/HOWTO81048

Adjusting scans to improve computer performance

Article:HOWTO80964

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Created: 2012-10-24

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Updated: 2013-01-30

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Article URL http://www.symantec.com/docs/HOWTO80964

Which tuning is available for improving the performance of Symantec Endpoint Protection clients during scan

Article:TECH143941

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Created: 2010-11-11

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Updated: 2011-01-06

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Article URL http://www.symantec.com/docs/TECH143941

SEP Knowledge Base

Endpoint SWAT

Chetan Savade Symantec Employee Technical Support Accredited

Systems have become slow after installing SEP 12.1 ru2 from McAfee ePO - Comment:13 Mar 2013 : Link

Hi Nagarj,

Could you please provide following details:

1) SEPM version & installed OS details

2) SEP client version

3) Total number of SEP clients

4) Physical Machines & VM's

5) Remote Sites if any

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&

SebastianZ Symantec Employee

Systems have become slow after installing SEP 12.1 ru2 from McAfee ePO - Comment:13 Mar 2013 : Link

Are the affected machines VMs? If yes have a look at the best practices for Virtual environments:

http://www.symantec.com/docs/TECH173650

Nagaraj Kukke Partner

Systems have become slow after installing SEP 12.1 ru2 from McAfee ePO - Comment:18 Mar 2013 : Link

Hi Support,

Due to download protection critical level and scan frequency was very high so system slow issue started once decresed it came to back normal.

Regards,

Nagaraj Kukke

Thanks & Regards,

Nagaraj Kukke

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