Endpoint Protection

I have setup SEPM to sync with AD. I have imported OUs and they are populated when looking at the clients tab. However, when I am on the "Home" tab, I am not seeing any status at all. I know that I have systems that are out of date as far as defs go so I am a little baffled that it is showing me that all is 100% fine.

I pushed out the client to most systems using the D&M wizard while the others I did manually using the install package created by SEPM.

Please help so that I can get my clients updated and ensure that they continue to get the defs as scheduled.

See if this KB is helpful -http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008081312461148

clear a cashe & then try......

 Upgrade to MR4Mp2
as earlier version had this issue of not reporting the correct status on home page.
Specially if it SQL server

Well, I was able to get it solved. I believe that I was unclear in my OP. It wasn't an IIS issue because the Home tab was displaying, there was just no data being collected so everything showed up w/o stats.

I find another post in the forums that was exactly what I needed to get it to populate the data and display an accurate status. Here's the link to it:

http://www.symantec.com/connect/forums/adding-client-manager-after-manager-re-installation

I was able to create a .bat file to copy the sylink.xml to the clients to get them to report to the server and to get their updates from the LUA. Feel free to copy this and use if the need ever arises.

@Rem **************************************************************
@REM * Configure LiveUpdate to get AV Defs from ServerName*
@REM * Created 07/06/2009                                                               *
@REM * cfjohnsn56                                                                               *
@REM **************************************************************

C:
cd "\Program Files\Symantec Antivirus"

@REM **************************************************************
@REM *Stop the Symantec Anti-virus service                                  *
@REM **************************************************************

Smc -stop

@REM **************************************************************
@Rem *Copy new Sylink.xml w/server settings to local PC          *
@REM **************************************************************

copy \\ServerName\Dir_Location\Sylink.xml C:\"Program Files"\"Symantec Antivirus"

@REM **************************************************************
@Rem *Import file into running config                                               *
@REM **************************************************************

Smc -import Sylink.xml

@REM **************************************************************
@Rem *Restart Symantec Anti-virus service                                    *
@REM **************************************************************

Smc -start


I did have a couple of systems that weren't responsive to that bat and I discovered that it was because the sylink.xml was located in C:\Program Files\Symantec\Symantec Endpoint Protection instead (I created a second .bat with the alternate path for oddballs like those for future use).

Thanks for getting me pointed in the right direction.