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Systray icon and Network Threat Protection missing after Logoff/logon

Created: 06 Dec 2012
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Windows XP SP 3

Symantec Endpoing Protection 11.0.73 - Unmangaged (no Management server configured)

 

Everything is fine when the system is rebooted, but does not seem to load if the system is logged off, then logged back in later. Any ideas as to why?

I can open the status screen from the Start menu, and it shows Network Threat protecton to be compleatly gone. It will return to normal on reboot.

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06
Dec
2012
Votes
0

start the Symantec Network

start the Symantec Network Access Control Service and set it to automatic. Network Threat Protection will be enabled after a restart.

 

https://www-secure.symantec.com/connect/forums/net...

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

06
Dec
2012
Votes
0

No good. The service goes

No good. The service goes back to a disabled status after a reboot.

All workstations show disabled service and they operate fine.

I ran Cleanwipe and reinstalled, still no change.

 

You are correct, it will be enabled after a restart, but not once it is logged off and another user signs in.

07
Dec
2012
Votes
0

Update. I removed 11.0.73 and

Update. I removed 11.0.73 and re-installed version 11.0.63 and the problems have dissappered.

I would prefer to go forward rather than backwards with the software versions.

Brian81
Trusted Advisor
Certified
07
Dec
2012
Votes
0

Did you upgrade to 11.0.73

Did you upgrade to 11.0.73 from a previous version? If so, what version?

07
Dec
2012
Votes
0

Not an upgrade. It was a

Not an upgrade. It was a clean windows install and Installed 11.0.7 MP3 base + inline update  from Fileconnect

pete_4u2002
Symantec Employee
07
Dec
2012
Votes
0

open a support ticket

open a support ticket

07
Dec
2012
Votes
0

I have a ticket open now with

I have a ticket open now with Shyama, Thank you.