Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Tape access really slow after upgrading to Backup Exec 2010

Created: 29 Mar 2010 | 6 comments

Hello,

I recently upgraded our Backup Exec server to 2010.  The upgrade went well, no errors or anything, but since then all our backup jobs to tape go incredibly slow.  they used to run about 500 Mb/Min and now they start around that but after a few minutes get down to 8 Mb/Min or so.  The backups to disk work fine.

Any one run into this issue before?

Any ideas would be appreciated.

Thanks

Comments 6 CommentsJump to latest comment

JoaoMatos's picture

Hi,
Do you have last Symantec tape drives?
Is RSM disabeld?

How is your configuration?

Regards,

JoaoMatos

Regards,

JoaoMatos

Hope this piece of Information Helps you... and if it does then mark this response as Solution....!!!

KGill's picture

The driver the tape is using is from Symantec, date: 1/23/2008 , version 5.1.34.0  I'm not sure where to find a newer one.

RSM = Removeable Storage service right?  I disabled that.

I am using an HP StorageWorks 1/8 G2 Tape Autoloader with a Ultium 920 Tape drive over a SCSI connection.

Ken Putnam's picture

from the devices tab, right click the drive \ properties

make sure that both "si ngle block" options are DIS abled

have you tried the mfg drivers?

If this response answers your concern, please mark it as a "solution"

Ken Putnam's picture

Single Block Write by-passes all buffering, writes single blocks to the Tape 

This most usually results in extremely slow backups and "shoe-shining" of the drive, which can wear the drive mechanism out rather rapidly

If this response answers your concern, please mark it as a "solution"