tape drive cleaning error code 98 after migrating to Linux RHEL 5.7 w NBU 18.104.22.168
Since the migration, we have this tape drive cleaning error from netbackup and none of the cleaning jobs are successful. Previously, it was working properly in NBU 22.214.171.124 running Solaris 10.
Cleaning tapes still have cycles remaining.
Error status 98: 1: (98) error requesting media (tpreq)
04/18/2013 08:19:26 - granted resource CLN296
04/18/2013 08:19:26 - granted resource Adic-drive2
04/18/2013 08:19:27 - Info bptm (pid=32453) start
04/18/2013 08:19:27 - Cleaning of drive Adic-drive2 from server mojito with media CLN296.
04/18/2013 08:19:41 - Error bptm (pid=32453) error requesting media, TpErrno = Robot operation failed
04/18/2013 08:19:41 - Info bptm (pid=32453) EXITING with status 98 <----------
04/18/2013 08:19:41 - current media CLN296 complete, requesting next media Adic-drive2:None:CLN296
04/18/2013 08:19:41 - Error nbjm (pid=17986) NBU status: 98, EMM status: The media server reported a system error
error requesting media (tpreq) (98)
Is it something to do w HW or SW?
Robtest is OK as I can move cleaning media to tape drive and move back.