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Tape not being utilised, causing status '96' fails

Created: 31 Jan 2011 | 6 comments
pjtee's picture
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Netbackup 7.0.1

Windows 2003

 

So I have three tapes in the same volume pool which are used to backup several servers over a weekend. I've setup two SQL policies, one starts a half an hour earlier than the other and is a higher priority (2). I need to make sure this one completes, its got all the production SQL servers, the other one isn't so important but still needs to run.

The problem is the second (less important job) kicks off, appears to take priority, stopping the other one, and once it completes the important SQL job fails its remaining jobs with status 96 errors.

My first thought was all the tapes are full. So I checked the size. Two of them are full (including the tapes that Important SQL job was using) and the third tape only has 28GBs in use.

So my question is, how do I figure out why Netbackup is not utilising this tape and deciding to fail all remaining jobs instead?

 

Any help greatly appreciated

 

 

Thanks

 

 

 

Comments

Yasuhisa Ishikawa's picture
31
Jan
2011
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Check retention levels

By default, NetBackup does not allow to write images of multiple retention levels on single tape.
Tapes might be used by backups those retention level is different from that of important SQL backup.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

kunal's picture
31
Jan
2011
1 Vote +1
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How does netbackup select media

Hi,

 

Take a look at the following technote which explains how Netbackup Selects media for backup.

 

http://www.symantec.com/business/support/index?page=content&id=TECH7354&key=15172&actp=LIST

 

Hopefully this will answer your question.

 

pjtee's picture
31
Jan
2011
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Thanks, I forgot to mention

Thanks, I forgot to mention that all Policies are set with a retention of 5 weeks, but I went over this again and noticed that the associated application backup was set to Infinity, which could have caused some confusion. So I've set that to 5 weeks aswell to make sure all retentions match.

 

Im hoping thats what it was. Thanks for the link, I'll have a proper read through this now.

Marianne van den Berg's picture
31
Jan
2011
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Correct, the Application

Correct, the Application Backup schedule determines the actual retention level of the backup image.

Changing the schedule will apply to future backups and not backups already written.

If you want to update the images/media written with infinity retention, you can do that using the 'bpexdate -recalculate' command.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows.
Handy NBU links

Zahid.Haseeb's picture
04
Apr
2011
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See the below BLOG for your

See the below BLOG for your reference. Hope it will help you:

https://www-secure.symantec.com/connect/blogs/unable-allocate-new-media-backup-storage-unit-has-none-available96#comment-5393361

Any comment will be appreciated. Mark as Solution if your query is resolved
__________________
Thanks in Advance
Zahid Haseeb

zahidhaseeb.wordpress.com

Marianne van den Berg's picture
05
Apr
2011
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@pjtee - Please let us know

@pjtee - Please let us know if you managed to resolve this problem?

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows.
Handy NBU links