Task agent does not register on the NS
Hi
I have installed the task server on the NS using the best practises guide. I promoted another 2003 server to be a designated task server. Deployed the task agent and sub agents to a target pc device. Configured the device to be bound to the relevant task server on the NS. Problem is that the device agaent does not register on the NS. Did the usual search of the KB site, implemented both suggested fixes, one relating to the removal of proxy info from the client registry and the other relating to the re-registering of the asp.net implementation on the NS and task server.
So far nothing has helped.
An excerpt from the client log looks like this:
<![CDATA[CClientTaskServerConn::AttemptRegister(): Attempting to register with url: http://10.1.7.117/Altiris/ClientTask/Server/Register.aspx?ResourceGuid=9d9e29bd-4afd-421a-bfb5-f6a3dff764d9]]></event>
<event date='Feb 26 19:17:59' severity='4' hostName='CBK0Y2J' source='Client Task Agent' module='Client Task Agent.dll' process='AeXNSAgent.exe' pid='1652' thread='1680' tickCount='220140' >
<![CDATA[CTaskAgentBase::CheckRegister(): Unable to register, error 8000ffff]]></event>
<event date='Feb 26 19:17:59' severity='2' hostName='CBK0Y2J' source='Client Task Agent' module='Client Task Agent.dll' process='AeXNSAgent.exe' pid='1652' thread='1680' tickCount='220140' >
<![CDATA[CAtrsException exception, error = "Unable to register", OS error = 2147549183, at line 463 re-throw at CTaskAgentBase::CheckRegister]]></event>
Anyone have any other suggestions?
Many thanks
Jacques
Go to C:windows\temp on the
Go to C:windows\temp on the task server.
Verify the following permissions:
Everyone - Read Creator owner - Full Network serivce - Full asp.net - full
User - read
Then go IIS manager - Default Website-Altiris-Client task-server and browse registar.aspx. You should get a message like this: <response result="failure">![CDATA[Error registering client: System.Exception: This agent didn't report any status or platform information at Altiris.ClientTask.Server.Web.WebClientApiManager.ProcessRegister(NameValueCollection queryValues, Stream requestStream, Int32 contentLength)]]</response>
RE: Task agent does not register on the NS
Do you have SP2 for Task Server installed? There have been some very specific fixes relating to agent registration that were included in Sp2. Also make sure that you do not have a proxy server configured in IE. That can affect registration as well, since Task Server does not support use over a proxy server.
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