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Task pickup taking much longer since 7.5 to 8.0 update

  • 1.  Task pickup taking much longer since 7.5 to 8.0 update

    Posted Sep 13, 2016 08:25 AM

    Hi there

    Since we updated from 7.5 to 8.0 every task pickup take much longer than before. Several task running into their timeout. We only have one Task Server, utilisation is around 5-15%CPU and 84% Memory


    7.5 Task pickup takes from 30 seconds to a max from 5min

    8.0 Task pickup starts on a few servers(maybe 50) normal within 30sec-5min but most of the 400 Server, it takes more than 20min to pickup the task/client jobs.

    Is it possible, that the memory is undersized for this server(1 Notification Server, 400 Client Server )?
    Or is in the new version somewhere a configuration to bring it back to the old pickup time?

    Regards,
    Daniel