New England Security User Group

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  • 1.  Task Related Errors in 7.1 (AtrsHost)

    Posted May 29, 2013 10:00 AM

    Good morning,

    We have a new 7.1 environment that is just starting to breath. Migration of our 6.x environment is being planned but I've been watching the logs in our environment and want to nip anything odd I see before we go.

    I did a dump of the logs on the SMP Parent and noticed that yesterday at around 6:19 PM hundreds of errors related to the AtrsHost process showed up.

    Most of them look like the errors below. Many of which seem to reference messages with a "?" or "a bunch of funny characters" (See the two examples I've posted.) Does anyone have any ideas as to why these would show up in such numbers? I didn't see any of these for the 27th.

    Log File Name: C:\Users\N010723\Desktop\1021 Logs\a173.log

    Priority: 1

    Date: 5/28/2013 6:19:45 PM

    Tick Count: 412963428

    Host Name: WALTRIB00001021

    Process: AtrsHost (2592)

    Thread ID: 53

    Module: AtrsHost.exe

    Source: Altiris.TaskManagement.ClientTask.*

    Description: Unable to process session message "@���??" from session 1fce16ec-2dcc-4eae-a3ba-1894c9ade936: System.Xml.XmlException: Data at the root level is invalid. Line 1, position 1.

    at System.Xml.XmlTextReaderImpl.Throw(Exception e)

    at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()

    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

    at Altiris.DotNetLib.Xml.XmlTextReaderHelper.MoveToExpectedNodeNE(XmlReader r, String nodeName)

    at Altiris.DotNetLib.Xml.XmlTextReaderHelper.MoveToExpectedNode(XmlReader r, String nodeName)

    at Altiris.TaskManagement.ClientTask.Tickle.ClientTaskTickleHost.ProcessSessionMessage(MessagingSocketSession session, String message)

     

    ERROR 2

     

    Log File Name: C:\Users\N010723\Desktop\1021 Logs\a173.log

    Priority: 1

    Date: 5/28/2013 6:19:45 PM

    Tick Count: 412963428

    Host Name: WALTRIB00001021

    Process: AtrsHost (2592)

    Thread ID: 53

    Module: AtrsHost.exe

    Source: Altiris.TaskManagement.ClientTask.*

    Description: Unable to process session message "@���??" from session 1fce16ec-2dcc-4eae-a3ba-1894c9ade936: System.Xml.XmlException: Data at the root level is invalid. Line 1, position 1.

    at System.Xml.XmlTextReaderImpl.Throw(Exception e)

    at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()

    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

    at Altiris.DotNetLib.Xml.XmlTextReaderHelper.MoveToExpectedNodeNE(XmlReader r, String nodeName)

    at Altiris.DotNetLib.Xml.XmlTextReaderHelper.MoveToExpectedNode(XmlReader r, String nodeName)

    at Altiris.TaskManagement.ClientTask.Tickle.ClientTaskTickleHost.ProcessSessionMessage(MessagingSocketSession session, String message)

     

     

    Any thoughts would be appreciated!

     

    Thanks

    DC

     



  • 2.  RE: Task Related Errors in 7.1 (AtrsHost)

    Posted Nov 21, 2013 01:13 PM

    Have you been able to identify what guid 1fce16ec-2dcc-4eae-a3ba-1894c9ade936 is?