Symantec Management Platform (Notification Server)

I have a server 2008R2 server that had NS installed on it as a test, but then removed.  So for the most part the server is new

I have since installed the altiris agent from our production environment on the server, working all fine and want to make the server a task server only.  No package, no DS, etc.  

When It installs task server it adds the services it needs but will not create the website that is required for task.

I have attempted an uninstall and reinstall of IIS to make it as clean as I can, but still no luck.  Any ideas or thoughts?  I can't seem to find a KB article that is exactly the issue I am having.

If you just uninstall IIS from Server Manager it can leave some stuff behind, particularly the config files in inetsrv.

Try: start “” /w pkgmgr.exe /uu:IIS-WebServerRole;WAS-WindowsActivationService

from a command prompt.

Then delete the contents of inetpub and %WINDIR%\system32\inetsrv.
 

So that helped and now it appears the web pages for task are now there even though I can't see them in IIS.

But it still is not working.  The console shows the service as active and services show both the data loader and object host services running.  

I get this web page error when I try to see how many clients are registered using

<server>Altiris/ClientTaskServer/GetComputerCount.aspx

<response result="failure" code="2" description="Task Server is unreachable">Task Server is unreachable</response>

When I look at the local logs I see this error repeating.

Module: Altiris.ClientTask.Server.dll
Source: Altiris.ClientTask.Server.HttpHandlers.WebClientApiManager.CallTaskServer
Description: 
  Failed to call TS method 'GetComputerCount'. This is expected while AtrsHost service is not yet started. Exception: System.InvalidOperationException: Could not find endpoint element with name 'ClientTaskServer' and contract 'Altiris.DotNetLib.IRemotingRequestService' in the ServiceModel client configuration section. This might be because no configuration file was found for your application, or because no endpoint element matching this name could be found in the client element.
   at System.ServiceModel.Description.ConfigLoader.LoadChannelBehaviors(ServiceEndpoint serviceEndpoint, String configurationName)
   at System.ServiceModel.ChannelFactory.InitializeEndpoint(String configurationName, EndpointAddress address)
   at System.ServiceModel.ChannelFactory`1..ctor(String endpointConfigurationName, EndpointAddress remoteAddress)
   at System.ServiceModel.ChannelFactory`1..ctor(String endpointConfigurationName)
   at System.ServiceModel.EndpointTrait`1.CreateSimplexFactory()
   at System.ServiceModel.EndpointTrait`1.CreateChannelFactory()
   at System.ServiceModel.ClientBase`1.CreateChannelFactoryRef(EndpointTrait`1 endpointTrait)
   at System.ServiceModel.ClientBase`1.InitializeChannelFactoryRef()
   at System.ServiceModel.ClientBase`1..ctor(String endpointConfigurationName)
   at Altiris.DotNetLib.RemotingRequestService.XmlCallClient..ctor(String endpointConfigurationName)
   at Altiris.DotNetLib.RemotingRequestService.Open(String endpointConfigurationName)
   at Altiris.TaskManagement.Common.RemotingProxy.GetRemotingObject(String name, Func`1 getLeagacyPort)
   at Altiris.TaskManagement.Common.RemotingProxy.get_ClientTaskServerRemotingClient()
   at Altiris.ClientTask.Server.HttpHandlers.WebClientApiManager.CallTaskServer(String method, Hashtable input)

HI,

• Please make sure that "Altiris Object Host Service" service is running.
• IIS reset and restart "Altiris Object Host Service" service.
• Make sure that Task Server and Client Task Agents have latest same version.
• Also check how much "Maximum computers to manage per Task Server" is set in "Task Service Settings" by default it has 5000 computers per Task Server.

Thanks,

IP.

If you can't get the ATRSHost Service to start, I would:

• Uninstall all Symantec and Altiris components, manually delete all remaining program files and main registry entries (HKLM\Software\Altiris & HKLM\Software\WOW6432Node\Altiris)
• Then uninstall IIS and WAS, manually delete inetpub and inetsrv contents
• Do a search for *.config files, make sure there aren't any left that could be interfering.
• Consider removing any Altiris components from the Dot Net GAC Assembly Store.