Tech 102067 .exe not .zip
I followed the below link and downloaded the file.
In the instructions of the above link, it says: After downloading, you may need to rename the file extension from ".zip" to ".jdb". (Most browsers detect the file type and automatically change the extension. This must be changed back to .jdb for use in the SEPM.)
The problem with this is it’s not a “.zip” file, it’s an “.exe”. Do I need to rename it to “.jbd” then place it in “D:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\incoming (I installed on D drive, more space) or put it in a temp folder on D:\ then launch?
BTW, Since I created an account I can no longer get to the above link. It keeps sending me to:http://www.symantec.com/business/support/index?page=home&profileURL=https%3A%2F%2Fsymaccount-profile.symantec.com%2FSSO%2Findex.jsp%3FssoID%3D1344631409416d029J5FTjMEXWmBU7MpIm0p1ovZ44W8LrZt6s Any Ideas why??????
Thank you for your help.