Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Teefer Removal Tool for SEP12.1

Created: 25 Oct 2012 | 2 comments
 

Lot of SEP clients having Firewall malfunctioning issue under the scenario like

  • Migrated from SEP11.x to SEP 12.1
  • Upgraded from SEP11.x to SEP 11.0.7 & Above
  • Upgraded from SEP 12.1.671 to SEP 12.1.1101
  • Upgraded from SEP 12.1.1000 to SEP 12.1.1101

To fix the issue with prior to SEP11.0.7 & SEP12.1 clients. we have Teefer2 removal utility.

Existing Teefer2 removal will no longer work on SEP11.0.7 & above, SEP 12.1 & above clients 

Do we have a  Teefer Removal utility to remove the Teefer driver in SEP11.0.7 & above, SEP 12.1 & above clients ?

All we need to do is we need to manually remove  teefer driver. 

What if we have a huge environment. if the impact is on more than 1000+ clients. Without a automated tool its hard to remove the teefer driver on a huge network.

 

 

I appreciate the suggestions...

Comments 2 CommentsJump to latest comment

Mohan Babu's picture

According to my knowledge we dont have a teefer removal utility for SEP 12.1 clients.

We need to follow the manuall steps to remove teefer or we can use cleanwipe tool. 

Correct me if i am wrong..

Idea has been published:

https://www-secure.symantec.com/connect/ideas/teefer-removal-tool-sep121

 

Thanks in Advance!!!!!!!!

Mohan Babu

moglie20@gmail.com

+91 9884382160

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)

Mithun Sanghavi's picture

Hello,

Such issues may require attention and proper Troubleshooting of Symantec Technical Support Team.

There is a Utility "removeteefer.exe" for SEP 11.x available with Symantec Technical Support Team.

Check this Thread: https://www-secure.symantec.com/connect/forums/teefer-2

In case if you need the Tool, you may have to create a case with Symantec Technical Support Team.

How to create a new case in MySupport

http://www.symantec.com/business/support/index?page=content&id=TECH58873

Phone numbers to contact Tech Support:-

Regional Support Telephone Numbers:

  • United States: 800-342-0652 (407-357-7600 from outside the United States)
  • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
  • United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.