Temp folder has an infected tmp file
Whenever i start or log in to my computer, the Symantec Endpoint Protection pops a box mentioning the name of an infected file (Trojan). From the day this started appearing, Windows Explorer restarts at least once almost every day after I start my computer. Whenever Windows Explorer restarts, the symantec pops the same message again. Not sure if the file is run when explorer runs.
This is a tmp file of called 46c9d0b_0.tmp. I am not able to delete or clean this file through symantec - I am not sure if it gets deleted when I clean my temporary files. There are several instances of this under View Quarentiane - each one has a different File Create Date (not all the days from when it started showing up first - there are no files on some dates in between (mostly one day in between dates are missing).
I do not see any such file when go into the folder where this file is supposed to be (users\svs\appdata\local\temp) located.
Can someone let me know if there is a way to get rid of this file?